Senior Manager, Revenue Cycle Solutions Engineering

SmarterDx is a healthcare technology company focused on transforming how hospitals translate care into payment through clinical AI. The Senior Manager of Revenue Cycle Solutions Engineering will lead a team to ensure reliable and secure technical integrations for revenue cycle solutions, collaborating closely with various stakeholders to optimize healthcare processes.

Responsibilities:

• Ensure excellence in revenue cycle solution delivery across all new and existing customer deployments, ensuring implementations are reliable, scalable, and delivered on time
• Recruit, mentor, and lead a high-performing team of client-facing revenue cycle solution consultants, fostering a culture of accountability, technical excellence, and continuous learning
• Cultivate and maintain solution design standards, documentation, and best practices across revenue cycle integrations (including API, HL7, and database extract integrations)
• Partner with Implementation, Product, and Engineering teams to align complex solutions with product strategy and client timelines
• Serve as an escalation point for complex or high-risk integrations, providing hands-on technical guidance
• Collaborate with customer technical teams, including EHR, data, and IT stakeholders, to develop secure and compliant data exchange
• Establish metrics and reporting for integration performance, throughput, and reliability, and communicate insights to company leadership
• Continuously improve integration tooling, automation, and processes to support scale as SmarterDx grows
• Drive technical design reviews, architectural decisions, and technology evaluations to ensure platform scalability and maintainability

Requirements:

• 7-10+ years of experience in healthcare technology implementation, with at least 5 years in a senior leadership role (responsible for high impact portfolios, managing teams of 10+ resources, or both)
• 5+ years experience in both hospital revenue cycle management, including in-depth knowledge of hospital revenue cycle workflows, with particular emphasis on clinical charge capture through claims processing
• Hands-on experience and expertise in building revenue cycle solutions across HL7, FHIR, API integration, and database extracts for complex integrations with large health systems and enterprise customers, including extensive experience designing revenue cycle solutions with inpatient EHRs (including Epic, Cerner)
• Excellent people leadership skills, with a track record of empowering high performing technical leaders, setting clear expectations, and driving results
• Strong delivery management skills, with the ability to manage multiple complex initiatives across customers and products
• Persuasive and clear in client-facing written and verbal communication, with the ability to confidently engage with health system resources from executives to analysts while mitigating risks. You're a pro at translating business and clinical requirements into technical integration solutions (and vice versa)
• Analytical mindset with the ability to use data to forecast capacity, identify bottlenecks, and measure success
• Experience working in startup or high-growth environments, balancing long-term strategy with near-term execution
• Certifications or equivalent experience relevant to revenue cycle workflow subject matter expertise across major EHRs (particularly Epic)
• Experience with AI/ML solutions in healthcare
• AWS certifications or equivalent cloud implementation experience (AWS Solutions Architect, AI/ML Specialty, etc)
• Familiarity with CDI operational workflows