Technical Program Manager, Commerce Systems

Stripe is a financial infrastructure platform for businesses, seeking a Technical Program Manager for their Commerce Systems organization. The role involves driving cross-functional programs to deliver monetization outcomes and managing large-scale technical programs that solve complex problems.

Responsibilities:

• Working with teams across the organization to understand pain points in their Commerce Systems usage to find common ideas and work to create solutions which span multiple domains
• Define and produce high quality written proposals, communications and documentation
• Execute on technical programs that require deep systems and engineering level knowledge
• Partner with Engineering Managers, Product Managers and other Technical Program Managers to define, scope and drive large programs to conclusion
• Play a key part in shaping the technical design, predicting technical roadblocks by collaborating with engineers, and identifying trade-offs
• Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria
• Elevate the execution muscle of engineering teams around you. Train them to be better at delivery where needed
• Help influence peers / stakeholders and build consensus while dealing with ambiguity
• Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level
• Create widely circulated plans, driving consistency, clarity and building alignment across teams
• Operationalize and execute critical cross functional programs spanning multiple engineering organizations for Core Infrastructure (Compute, Networking, Database, Services)

Requirements:

• 8+ years of software engineering, systems engineering and/or technical program management experience
• Experience in core infrastructure such as database, cloud compute, networking, and services
• Understand distributed systems
• Understand Service Oriented Architecture (SOA)
• Excellent analytical skills; you digest complex information, can distill it and make recommendations and proposals
• You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership
• You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization
• You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices
• Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones
• Knowledge in software architecture, systems design and service oriented architecture
• Background in technical program management, in software infrastructure
• Understanding of cloud infrastructure in compute, networking, databases, service frameworks is a bonus
• SQL scripting is a big plus