Stripe is a financial infrastructure platform for businesses, seeking a Technical Program Manager for their Commerce Systems organization. The role involves driving cross-functional programs to deliver monetization outcomes and managing large-scale technical programs that solve complex problems.
Responsibilities:
- Working with teams across the organization to understand pain points in their Commerce Systems usage to find common ideas and work to create solutions which span multiple domains
- Define and produce high quality written proposals, communications and documentation
- Execute on technical programs that require deep systems and engineering level knowledge
- Partner with Engineering Managers, Product Managers and other Technical Program Managers to define, scope and drive large programs to conclusion
- Play a key part in shaping the technical design, predicting technical roadblocks by collaborating with engineers, and identifying trade-offs
- Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria
- Elevate the execution muscle of engineering teams around you. Train them to be better at delivery where needed
- Help influence peers / stakeholders and build consensus while dealing with ambiguity
- Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level
- Create widely circulated plans, driving consistency, clarity and building alignment across teams
- Operationalize and execute critical cross functional programs spanning multiple engineering organizations for Core Infrastructure (Compute, Networking, Database, Services)
Requirements:
- 8+ years of software engineering, systems engineering and/or technical program management experience
- Experience in core infrastructure such as database, cloud compute, networking, and services
- Understand distributed systems
- Understand Service Oriented Architecture (SOA)
- Excellent analytical skills; you digest complex information, can distill it and make recommendations and proposals
- You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership
- You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization
- You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices
- Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones
- Knowledge in software architecture, systems design and service oriented architecture
- Background in technical program management, in software infrastructure
- Understanding of cloud infrastructure in compute, networking, databases, service frameworks is a bonus
- SQL scripting is a big plus