Sr. Channel Solutions Engineer

Trend Micro is a global cybersecurity leader, and they are seeking a Senior Channel Solutions Engineer who is passionate about cybersecurity and AI-powered platforms. In this role, you will work closely with various teams to strengthen the partner ecosystem and drive customer success.

Responsibilities:

• Serve as the primary technical advisor for strategic channel partners, enabling them to evaluate, position, sell, and support our cybersecurity platform
• Develop a deep understanding of partner business models, service offerings, and customer challenges to align platform capabilities with high-impact channel outcomes
• Deliver impactful demos, presentations, and technical storytelling tailored to partner audiences, including SEs, practice leaders, and partner executives
• Build and maintain trusted relationships with MSSPs, GSIs, resellers, and distributors to accelerate joint revenue and expand market reach
• Represent the company as a technical evangelist at partner events, joint webinars, trainings, and channel-focused field engagements
• Develop high-quality channel enablement content references, including architectures, playbooks, demo flows, videos, workshops, and training assets to scale partner readiness
• Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to support channel-driven initiatives and ensure aligned execution
• Provide insights to Product Management based on partner feedback, market needs, service-delivery gaps, and emerging cybersecurity trends
• Support partner-led Proof of Concepts (POCs), ensuring partners can independently display measurable technical and business value
• Maintain deep knowledge of platform capabilities, competitive positioning, upcoming enhancements, and cybersecurity best practices relevant to the channel
• Travel within the U.S. for partner meetings, enablement sessions, joint customer engagements, and channel events

Requirements:

• Bachelor's degree or equivalent experience in cybersecurity, AI, cloud, networking, systems engineering, or related fields
• 5+ years of experience in Solutions Engineering, Channel Engineering, Partner Technical Enablement, or Technical Pre-Sales roles
• Proven experience working with MSSPs, GSIs, resellers, or other channel organizations
• Strong understanding of public cloud technologies (AWS, Azure, GCP)
• Broad technical acumen across cybersecurity, cloud architecture, networking, AI, risk visibility, and IT modernization
• Experience designing/architecting solutions in on-premises, hybrid, and cloud-native environments
• Excellent communication and presentation skills with experience training partner technical teams and executives
• Demonstrated ability to deliver compelling demos and technical enablement programs
• Ability to rapidly learn new technologies and adapt to a fast-evolving cybersecurity landscape
• Experience in a fast-paced SaaS or cybersecurity startup ecosystem
• Familiarity with XDR, SIEM, CSPM, CNAPP, MDR, or modern security posture technologies
• Hands-on experience with API integrations, scripting, automation, or lightweight coding (Python, Bash, PowerShell)
• Experience building partner solution offerings, runbooks, or service blueprints
• Background in SOC operations, threat hunting, or incident response
• Knowledge of compliance frameworks (SOC2, NIST, ISO 27001, PCI, HIPAA)
• Strong technical storytelling skills—able to simplify complex concepts for diverse partner audiences
• Passion for mentoring, training, and scaling technical knowledge across large partner ecosystems
• Experience applying AI/ML or LLM/agentic AI to cybersecurity workflows or partner service delivery