Empower is a company focused on transforming financial lives and promoting internal mobility among its associates. They are seeking a Principal Business Systems Analyst to provide operational, analytical, and coordination support for complex cross-functional initiatives, particularly in technology and AI delivery teams.
Responsibilities:
- Coordinate cross-team workflows, dependencies, and delivery sequencing across multiple organizations
- Manage and maintain Kanban-based workflows using tools such as Jira to track initiatives, risks, and dependencies
- Maintain operational artifacts including documentation hubs, decision records, evaluation inventories, and knowledge repositories
- Translate complex technical and analytical outputs into structured materials for leadership reviews, governance processes, and audits
- Support vendor engagements related to tools, services, or research partnerships, including coordination and follow-up tracking
- Perform analytical work to assess adoption, operational performance, and resourcing needs
- Support planning and coordination of internal symposiums, showcases, and cross-functional knowledge-sharing events
Requirements:
- Experience in business analysis, systems analysis, program operations, or analytical roles supporting technical teams
- Hands-on experience managing Kanban-based workflows using Jira or similar tools
- Strong organizational skills with the ability to manage multiple concurrent workstreams and dependencies
- Ability to synthesize complex or unfamiliar technical material into clear operational and executive-level outputs
- Strong written and verbal communication skills
- Ability to operate independently, learn new domains quickly, and exercise sound judgment in ambiguous environments
- Prior exposure to AI, ML, data science, or model governance work
- Familiarity with Responsible AI concepts, frameworks, or evaluation practices
- Experience organizing internal symposiums, workshops, or large cross-functional events
- Experience managing vendors or external research engagements
- Experience building dashboards, reports, or analytical views that inform leadership decisions