North Carolina Senior Project Manager / Operations Lead - Remote

Prime Therapeutics is a unique PBM focused on connecting care for those they serve. They are seeking a North Carolina Senior Project Manager to orchestrate activities for the North Carolina Medicaid PBM account implementation, coordinating multi-vendor management and overseeing project plans to meet goals in scope, quality, and budget.

Responsibilities:

• Manage multiple complex medium sized or one large project, working closely with internal and external stakeholders to ensure superior customer and client experience
• Adhere to the project management discipline and standards in accordance with the Prime Project Lifecycle methodology, with the responsibility to complete all Project Management (PM) - related artifacts (i.e. work breakdown structures, integrated project plans, issue/risk logs, project financials, status reports, meeting minutes and change logs), including preparing and presenting materials for Executive Review
• Manage project through the entire lifecycle using multiple methodologies (i.e. release, Waterfall, Agile): Initiation, Planning, Execution and Closure, applying risk/issue management or change control in terms of scope, schedule, cost and quality
• Interface with critical stakeholders (i.e., governance, business and IT leadership, distributors, vendors and clients) to ensure superior customer and client experience; provide leadership to discover, diagnose and address business and technical issues/risks to facilitate and help drive business and technical resources towards resolutions or mitigation plans to ensure adherence to project scope, schedule and budget
• Analyze and establish service quality baselines; monitor, report, and communicate trending of service quality to leadership and key stakeholders
• Resolve internal and external team conflict to ensure alignment to the project objectives and adherence to project schedule and budget
• Serve as a project management domain mentor to Project Managers and Associate Project Managers and support the PM Practice development and continuous improvement efforts
• Other duties as assigned

Requirements:

• Bachelor's degree in Business, Computer Science or related area of study, or equivalent combination of education and/or relevant work experience; HS Diploma or GED is required
• 5 years of work experience in project management
• 10 years of experience managing a similar project of equal or greater scope
• Must be eligible to work in the United States without the need for work visa or residency sponsorship
• Strong organizational change management skills, flexibility and collaborative spirit with proven conflict resolution and arbitration experience
• Proven ability to lead, counsel, influence and find win-win compromise solutions and motivate diverse project teams to achieve stated results through the interpretation of facts, practices and policies
• Ability to independently drive decisions and think creatively; demonstrated effectiveness at conflict management and consensus building on organizational changes and implementations
• Ability to manage meetings with Senior/Executive leadership by facilitating, leading and driving discussions
• Team player, comfortable with fast-paced, changing environment and ambiguity
• Project Management Professional (PMP) certification
• Agile Certified Practitioner
• Pharmacy Benefit Management (PBM) or healthcare industry experience
• Knowledge of multiple software development methodologies