ServiceTrade is the leading provider of software as a service (SaaS) applications for commercial service contractors. They are seeking a Senior / Principal Product Manager to drive the strategy and execution of integrations between the ServiceTrade platform and major accounting/ERP systems, focusing on automating financial workflows and ensuring data integrity.
Responsibilities:
- Define the vision for accounting integrations, ensuring they align with company goals and market demands
- Own the development process from identifying customer pain points and defining requirements to launch and post-rollout optimization
- Collaborate with engineering to build robust APIs, precise data mapping, and reliable connectors for accounting systems
- Act as a subject matter expert on accounting workflows, including Accounts Receivable (AR), General Ledger (GL), and tax compliance
- Obsess over reducing sync errors and financial discrepancies
- Improve the speed of onboarding for new customers and partner with Support to decrease integration-related tickets through better product design and documentation
Requirements:
- 5+ years in Product Management, including 3 years specifically focused on accounting, ERP, or financial systems
- 8+ years in Product Management, including 5 years specifically focused on accounting, ERP, or financial systems
- Strong understanding of ERP and finance systems (Sage Intacct, QuickBooks, Vista, Spectrum, and other top construction ERPs)
- A proven track record of launching products quickly and iteratively
- Effective and adaptive communicator who can explain complex financial sync logic to a non-technical Controller and technical requirements to an engineer
- You take ownership and initiative, knowing when to dive deep independently and when to pull in expertise
- Willingness to travel at least once per quarter, with additional travel as needed based on business needs