Hyatt is a leading hospitality company seeking an enthusiastic Program Manager to join their PMO. The role involves managing large, complex programs across multiple IT and business departments, ensuring timely execution and alignment with company goals.
Responsibilities:
- Create a roadmap/plan for multiple related work efforts that roll up into a program-level plan to manage cross-functional teams and project dependencies, milestones, and deliverables
- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders
- Proactively perform risk management and identify issues across functions and interdependent efforts
- Effectively facilitate meetings with large audiences and/or broad/complex topics
- Confidently liaise with program stakeholders at varying levels of the organization, manage expectations, and provide program-level status via strategic dialog, presentations, and written communications
- Monitor project financials and recommend budget changes where necessary
- Provide oversight across multiple projects to identify and resolve conflicts, resource constraints, and clear the critical path
Requirements:
- Bachelor's degree in computer information systems, project management, or related fields
- 7 years of direct work experience in a project management capacity, including all aspects from project initiation through execution and delivery
- Project Management Professional (PMP) certification desired
- Experience with Hospitality
- Knowledge of Project Management Tools; Smartsheet preferred
- Agile delivery/project management-related experience on IT projects
- Excellent presentation skills
- Efficient in Microsoft Office Suite