Product Manager of Integrated Care

Sleep Doctor is a leader in sleep health, dedicated to helping individuals achieve better sleep through expert care and resources. The Product Manager of Integrated Care will lead the development of insurance-based pathways for sleep testing and therapy, ensuring a seamless user experience while managing compliance and operational efficiency.

Responsibilities:

• Lead the product introduction of insurance-based pathways for at-home sleep testing (HST) and DME therapy
• Define workflows for eligibility, benefits verification, prior authorizations, claims, and billing
• Ensure parallel operation of cash-pay and insurance flows without introducing friction
• Translate insurance requirements into actionable platform workflows and technical specifications
• Collaborate across engineering, operations, and clinical teams to ensure requirements are translated into buildable product features
• Support execution of integrations with DME systems, payor networks, and internal tooling
• Identify platform gaps and propose solutions that maintain scalability across cash and insurance channels
• Contribute to roadmap planning by assessing impact and feasibility of insurance-related initiatives
• Design user journeys that set expectations clearly for patients choosing insurance vs. cash pay
• Ensure HIPAA compliance, data integrity, and regulatory adherence in all product flows
• Build mechanisms to ensure pricing transparency and claims accuracy

Requirements:

• 5+ years product management experience with healthcare or insurance-based products
• Strong understanding of insurance operations: eligibility verification, prior auth, claims, and DME billing
• Experience introducing insurance into a primarily cash-pay or consumer-first business
• Proven ability to work with both technical teams (engineering/integrations) and operational teams (clinical, billing, DME)
• Experience with HST or DME product flows
• Familiarity with healthcare data standards and compliance frameworks (HIPAA)
• Background in sleep health, respiratory therapy, or medical device e-commerce
• Excellent communication and presentation skills, with the ability to effectively convey complex concepts to stakeholders
• Experience working in an Agile environment; ability to thrive in a fast-paced environment where tactical and strategic initiatives are driven in parallel
• Willingness to get your hands dirty -- you enjoy a scrappy, entrepreneurial environment