Program Analyst, Legal Compliance

Instacart is transforming the grocery industry and is looking for a Program Analyst for their Legal Compliance team. The role focuses on supporting compliance program execution, maintaining compliance data, and providing project support to ensure operational improvements and data accuracy.

Responsibilities:

• Support compliance program execution
• Support Legal team Risk & Compliance and ad hoc workflows across a range of legal requests
• Provide day-to-day support for intake questions, workflow issues, and process clarifications
• Develop dashboards and trackers to quantify and monitor organizational compliance
• Build out trackers and dashboards to monitor key areas and issue trends
• Support analysis of compliance program performance and help track the impact of process improvements
• Ensure data quality and consistency across reports and trackers
• Maintain compliance data and tracking systems
• Own data hygiene and accuracy across compliance tracking tools (Jira, Asana, Smartsheet, internal databases)
• Create and Build compliance dashboards, status trackers, and reporting systems with current information on program health, certification status, and regulatory obligations
• Conduct regular data audits to identify and correct inconsistencies, missing information, or outdated records
• Create and maintain organized repositories of compliance documentation, ensuring easy retrieval and version control
• Create and maintain internal documentation, guides, FAQs, and training materials
• Ensure documentation remains accurate, discoverable, and aligned with current workflows
• Support Legal Risk & Compliance Programs initiatives by tracking tasks, timelines, dependencies, and deliverables
• Assist with rollouts, communications, and change support for new tools or workflow updates
• Provide clear status updates and flag risks or issues as needed
• Use AI-enabled tools to support drafting, summarization, intake triage, and documentation work

Requirements:

• 3-5 years of experience in compliance programs, project management, or a related role
• Experience creating, developing reports, building trackers, and working with operational data
• Strong organizational skills and attention to detail
• Comfort supporting systems, troubleshooting issues, and documenting processes
• Experience working in a fast-paced, technology-driven environment
• Strong written and verbal communication skills
• Bachelor's degree in business, operations, or a related field; or equivalent practical experience
• Exposure to compliance, regulatory, quality, or audit environments (hardware compliance, product compliance, or regulatory affairs is a plus)
• Experience working with data queries, dashboards and developing metrics
• Familiarity with compliance documentation requirements and standards
• Expert understanding of data visualization tools (Mode, Tableau, etc)
• Experience with process documentation or creating standard operating procedures