Strategic Program Manager, Contingent Workforce

Figma is a company dedicated to making design accessible to all, and they are seeking a Strategic Program Manager for their Contingent Workforce. This role involves designing and managing systems and strategies to empower their contingent workforce, collaborating with various teams to ensure a compliant and effective workforce ecosystem.

Responsibilities:

• Build and own Figma’s global contingent workforce strategy—creating frameworks, rituals, and ways of working that help us scale thoughtfully and compliantly
• Partner across the company to make onboarding, offboarding, and everything-in-between smoother, clearer, and more delightful for contingent workers and managers
• Craft and maintain guidelines, policies, and resources that bring clarity (and a little fun) to a traditionally complex space
• Collaborate closely with Legal, People Ops, Finance, and Security to reduce friction, manage risk, and ensure our approach is future-ready
• Develop metrics and dashboards that help teams understand program health, spend, and opportunities to level up
• Roll out change-management programs that help leaders navigate when and how to effectively engage contingent talent
• Evaluate and partner with external vendors, MSPs, and technologies to make our contingent workforce experience scalable and lovable
• Serve as a trusted advisor to leaders on workforce planning, vendor strategy, and organizational design—helping us build teams that support Figma’s next chapter of growth

Requirements:

• 10+ years of experience building or running contingent workforce programs in fast-growing or complex organizations
• Deep knowledge of worker classification, global compliance, and contingent workforce best practices
• A track record of leading large, cross-functional programs with senior partners across People, Legal, Finance, and more
• Experience building scalable processes, governance models, and operational systems from the ground up
• Strong analytical and storytelling skills—you use data to inform decisions, spark conversation, and drive alignment
• Experience building or partnering with MSP models and/or modern VMS tools
• Background in organizational design, workforce planning, or consulting
• Experience scaling programs across multiple regions and navigating global regulations
• A systems mindset and a passion for designing programs that blend structure, empathy, and great user experience