Engineer, Network, I

Carrington Holding Company, LLC is a holding company involved in asset management and real estate services. They are seeking an Engineer, Network, I to manage daily network operations and ensure quality user service across their LAN, WAN, and Security environments.

Responsibilities:

• Maintains network services necessary for the daily operation of all affiliate companies
• Maintains system resources required to support the network infrastructure
• Ensures that all work being performed on network equipment is executed so that a high level of service is continually provided to internal users
• Maintains an up-to-date inventory of all network infrastructure systems, software, and appliances
• In partnership with the Provisioning Engineer, maintains an up-to-date inventory of all data circuits
• Assists with the supervision of all vendor and contract personnel when working on company network equipment
• Provisions remote access accounts and provides customer support
• Provisions corporate Ethernet ports, providing support for customer moves and printer requests, and maintaining documentation
• Ensures that all work tickets are updated in a timely manner
• Assists in network planning activities including expansion strategies for the network infrastructure, including branch projects
• Assists in the acquisition and installation of the company’s LANs, WANs and Wireless Access Points, participating in the change control process when necessary
• Assists with the evaluation of new products
• Performs analysis and monitoring of network equipment, software and data circuit utilization, monitoring network efficiency and providing resolution to network problems
• Assists with the design and deployment of fault and performance network management systems, such that they provide the required trouble isolation and identification required for applications
• Assists with the design and update of workflow and network traffic documentation, assisting with the implementation of network security policies to prevent unauthorized access
• Executes firewall changes
• Documents all requests for IT Security Exceptions, executing network changes were indicated
• Monitors SOC activity, documenting issues based on severity
• Administers internet filtering software
• Assists in the implementation of business-to-business VPN tunnels
• Keeps current and educated on new network technologies

Requirements:

• Bachelor's Degree in Computer Science, Electrical Engineering, Information Systems or equivalent
• Or Four (4) years' experience in a corporate network environment
• Knowledge and experience in support of Cisco network operations and implementations
• Network monitoring: SolarWinds, sniffing software, or other enterprise network monitoring system
• Knowledge of IDS/IPS system or software
• Knowledge of Firewall/Proxy services
• Microsoft Office Product Suite, Microsoft Project, and Microsoft Visio
• Business Acumen - Understands business implications of decisions; Demonstrates knowledge of market and competition; Aligns work with strategic goals
• Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments; Manages difficult or emotional customer situations
• Ethics - Works with integrity and ethically; Upholds organizational values
• Dependability – takes responsibility for own actions
• Interpersonal Skills - Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things; Focuses on solving conflict and not blaming
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listen and obtain clarification; responds well to questions
• Organizational Support - Follows policies and procedures; Supports organization's goals and values
• Planning/Organizing – prioritizes and plans work activities; uses time efficiently
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position
• Quality - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality
• Teamwork - Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit and builds morale and commitment to goals and objectives
• Technical skills – assesses own strengths and weaknesses and shares expertise with others; strives to continuously build knowledge and skills
• Written Communication - Writes clearly and informatively
• Prefer network experience in a multi-site environment
• CCNA Certification
• Administration experience: Cisco ACS, Websense