Sales Development Representative

ACCESS Newswire is a premier provider of communications and compliance technology solutions. They are seeking a driven Sales Development Representative to manage and qualify inbound inquiries from prospective customers, ensuring timely follow-up and supporting the sales organization.

Responsibilities:

• Responds to inbound inquiries from web submissions, demo requests, events, and referrals in a timely and professional manner
• Leads structured discovery conversations to understand prospect goals, requirements, timelines, and overall fit
• Qualifies inbound leads based on established criteria and internal processes
• Schedules meetings and coordinate seamless handoffs to Sales Representatives or senior sales team members
• Maintains accurate and complete records of all prospect interactions within the CRM system
• Ensures clear and consistent transitions of qualified opportunities to the sales team
• Conducts ongoing follow-up with inbound prospects to support progression through the early stages of the sales process
• Collaborates with sales, marketing, and client success teams to support pipeline growth and operational efficiency

Requirements:

• High level of positivity and energy to work in a quick-moving and fast changing team focused environment
• High level of positivity, energy, and resilience to thrive in a fast-paced, team-oriented environment
• Strong organizational and time-management skills with the ability to prioritize tasks, manage multiple initiatives, and meet deadlines
• Ability to communicate clearly and professionally with prospects and internal teams through phone, email, and virtual meetings
• Comfortable learning new products, tools, and systems, including CRM platforms and sales enablement technologies
• Demonstrated ability to work toward goals and contribute to team success through consistent effort and follow-through
• Willingness to receive coaching, apply feedback, and continuously improve sales skills and performance
• Analytical mindset with the ability to track activities, measure results, and support improvements in key performance indicators
• Collaborative approach with a strong sense of accountability and ownership for assigned responsibilities
• Prior experience in sales, customer service, account coordination, or a related client facing role
• Familiarity with CRM platforms such as Salesforce or HubSpot
• Demonstrated interest in pursuing a career as a Sales Representative