Manager, Solutions Engineering - Dept of Defense

F5 is a company dedicated to enhancing the digital world by empowering organizations to create, secure, and run applications. They are seeking a Manager for Solutions Engineering in the Department of Defense, responsible for leading a team of Systems Engineers and ensuring effective customer engagement and technical support.

Responsibilities:

• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies
• Management duties include the supervision of exempt and/or nonexempt level staff. This includes but is not limited to, conducting performance evaluations, approving paid time-off (PTO), assigning or delegating work, providing on-the-job training, giving mentorship to staff, conducting performance improvement plans, taking disciplinary action, and interviewing candidates for open positions
• Identify consistent market trends and communicates to ensure effective communication between FSE and Sales teams along with Product Management, Product Development and Professional Services
• Develop and maintain an effective SE partner plan
• Assist with FSE skills assessment and job planning
• Drive Customer Support awareness through a clear escalation plan
• Provide product feasibility analysis in support of sales efforts with sales representatives
• Responsible for the guidance and development of SEs within given territory
• Assist FSEs with solving technical problems, positioning solutions with customers, and handling post-sales issues
• Ensure that FSEs have the proper tools and resources, and ensure they are assigned appropriately to engagements within the region
• Provide/coordinate pre-sale technical support in sales presentations and product demonstrations
• Assist FSE Director with FSE retention, recognition, compensation and career planning
• Ensure that FSEs are actively collecting opportunity data in SF.com
• Affectively delegate technical projects to the regional FSEs

Requirements:

• BS or BA degree required
• 5 + years' experience managing engineers
• Outstanding written and verbal communication skills
• Strong project management and negotiation skills
• Solid understanding of the F5 product line
• Deep understanding of networking technologies and applications delivery
• Ability to navigate and influence in matrix organization
• Ability to lead in a constantly evolving environment, balance multiple priorities and ambiguity
• Ability to converse with technical and business personnel fluently at all levels of the organization
• Outstanding presentation skills with the ability to articulate sophisticated technologies
• Ability to partner effectively with Sales Executives to identify new sales strategies and market opportunities