Senior Business Analyst

Main Digital is a Certified Women-Owned Small Business known for its rapid growth and award-winning workplace. They are seeking a Senior Business Analyst to lead integration analysis across internal systems and third-party providers, ensuring successful collaboration and alignment of requirements across multiple teams.

Responsibilities:

• Lead end‑to‑end integration analysis across internal systems and third‑party providers
• Facilitate cross‑functional discussions to align product, IT, operations, and external partners
• Drive discovery sessions and translate business processes into clear, aligned requirements
• Ensure requirements remain consistent across teams to support successful integration
• Identify dependencies, gaps, and integration risks early and escalate as needed
• Coordinate across multiple concurrent workstreams and initiatives
• Review and quality‑check junior BA deliverables for completeness and integration awareness
• Coach junior analysts to think holistically and follow established standards
• Partner with program managers and architects to keep delivery aligned

Requirements:

• 5+ years of previous consulting experience operating as a Senior-level Business Analyst with the ability to operate independently
• Proven experience leading integration efforts across multiple systems and teams
• Strong background in operational business process analysis
• Solid understanding of system and data integration concepts
• Hands-on experience with Jira, Confluence, or similar documentation tools
• Experience working in complex, multi-platform environments
• Excellent communication and facilitation skills across technical and non-technical audiences
• Highly proactive, self-directed, and comfortable navigating ambiguity
• Experience in telecom, broadband, carrier/wholesale, utilities, or similarly complex commercial environments
• Direct involvement in order to cash transformations or large scale commercial process modernization