Health-E CommerceRemote
Senior Product Manager - Telehealth
United States
Full-time
1 week ago
$140,000 - $180,000 USD
H1B Sponsor Likely
Key skills
Product ManagementTelehealth experienceAPI integrationsDigital HealthRegulated data handlingSubscription Product developmentComputer ScienceSFCCSFDCSQLProject ManagementOrganization skillsTime managementProblem identificationTime ManagementCollaboration
About this role
Health-E Commerce is seeking a Senior Product Manager to lead the execution and scaling of new telehealth services and programs. The role requires developing product strategy, managing user journeys, and ensuring compliance within regulated environments.
Responsibilities:
- Product Strategy & Roadmap
- Develop product strategy for telehealth-connected offerings and workflows
- Define and maintain a prioritized roadmap aligned with business initiatives
- Identify opportunities to improve conversion, revenue, and customer experience
- Telehealth and Subscription Program Development
- Design and manage the telehealth user journey including scheduling, intake, provider review, and follow-up
- Partner with engineering to integrate with telehealth platforms, EHR systems, or third-party API’s
- Collaborate with Marketing & CX to ensure clear customer workflows and messaging
- Define features such as appointment flow, documentation delivery, payment logic, and customer notifications
- Build and manage the end-to-end Experience (Customer < Provider < document issuance < storage & retrieval)
- Ensure HIPPA, PHI, and regulatory compliance in collaboration with Legal & Compliance
- Work with providers and/or telehealth partners to establish review processes
- Create scalable, secure, and auditable workflows for ongoing use
Requirements:
- Minimum of 4-7+ years of Product Management experience, including hands-on work in Digital Health, Telehealth, or HealthTech environment
- Been part of a 0-1 Product build and has experience around subscription Product
- Experience building or integrating telehealth or digital intake workflows
- Strong understanding of regulated data handling, privacy, and security best practices
- Experience working with engineering on API integrations and platform builds
- Bachelor's degree in Project Management, Computer Science or a related field
- Impeccable organization and time management skills
- Even more important than being a problem-solver is being excellent at identifying problems (we can ideate on solutions after!)
- Familiarity with SFCC, SFDC, and SQL