Principal, System Engineering - Cloud Technical Chief of Staff - Remote

Molina Healthcare is seeking a Principal, System Engineering - Cloud Technical Chief of Staff to provide hands-on technical coordination across various teams. The role focuses on troubleshooting, solution alignment, and execution support, particularly in AI use case evaluation and collaboration with architecture and governance teams.

Responsibilities:

• Coordinate technical work across application, platform, infrastructure, data, security, and vendor teams
• Support triage of technical issues across environments. Participate in root cause analysis and resolution activities
• Translate business and operational needs into clear technical problem statements with guidance from senior engineers or architects
• Participate in technical working sessions and design reviews to support alignment across teams
• Track technical dependencies, risks, and follow ups. Drive closure through coordination and communication
• Support engineering teams during build, integration, testing, and release by helping remove blockers and clarify requirements
• Review solution designs for completeness and adherence to established standards. Escalate gaps and risks as needed
• Support validation of non functional requirements including performance, resiliency, monitoring, logging, audit, and security
• Assist with AI use case intake and technical triage. Help assess feasibility, data readiness, and architectural fit
• Work with teams to refine AI use cases by identifying data needs, integration points, and operational considerations
• Collaborate with the AI Governance team to ensure AI solutions follow required review processes and guardrails
• Route AI use cases to architecture, governance, or platform teams based on intake outcomes
• Support integrated testing and UAT from a technical readiness perspective. Assist with defect triage
• Coordinate vendor and third party technical activities such as integrations and upgrades
• Maintain technical documentation, design notes, and operational artifacts
• Provide clear status and issue updates to leads and managers
• Identify recurring issues and recommend improvements to tools, patterns, or processes

Requirements:

• Bachelor's degree in computer science or related field or equivalent work experience
• 8+ years' experience in software engineering, preferably in the Healthcare Payer industry
• Proven experience in leading and managing the delivery of system/software development projects in a structured environment
• Experience in a variety of software development approaches and methodologies including Agile and Waterfall
• Experience in both architecture and implementation level software design
• Experience in requirement capture, analysis techniques, and process improvement approaches
• Strong leadership skills with a proven ability to manage teams and drive them toward goals
• Considerable experience of Azure services and its configuration
• Experience with other cloud technologies (e.g., AWS, Google Cloud, Azure)
• Experience building or reviewing AI user-cases and design
• Experience with various Enterprise Complex Design patterns, Ability to whiteboard and guide cross-functional teams, as necessary
• Ability to troubleshoot on large complex Enterprise Application and hands-on troubleshooting using troubleshooting tools
• Strong analytical, problem-solving, and decision-making capabilities with a keen attention to detail
• Excellent client-facing skills, experience in dealing with clients at all levels of management
• Excellent oral and written communication skills
• Ability to work in a team-oriented, collaborative environment
• Master's degree: Business, Information System, Public Health, Computer Science, or other relevant experience
• Knowledge of healthcare payer systems, standards, and protocols
• Strong understanding of healthcare industry regulations and compliance issues
• Proven ability and initiative to learn and research new concepts, ideas, and technology quickly
• Azure Cloud (or other), PEGA, Salesforce