UFG Insurance is seeking a Senior Business Analyst who will play a leadership role in analyzing and documenting complex insurance business requirements. This role involves acting as a bridge between business units and technology teams to drive solution design and ensure compliance with industry regulations.
Responsibilities:
- Lead requirements discovery and documentation across insurance operations, including policy administration, underwriting, claims, billing, and reinsurance
- Serve as the primary liaison between business units (underwriting, actuarial, claims, reinsurance) and technology delivery teams
- Analyze state and regulatory filings, specialty product rules, and reinsurance contract terms to translate them into system requirements
- Evaluate and recommend scope changes, balancing compliance, business value, and operational risk
- Write and validate SQL queries; analyze structured and unstructured insurance data to support actuarial, underwriting, and claims decisions
- Mentor junior analysts on insurance processes, regulatory standards, and requirements management best practices
- Partner with regulatory, compliance, and finance teams to ensure solutions meet external reporting and audit needs
- Facilitate workshops to align stakeholders on tradeoffs between usability, performance, and compliance
- Support user acceptance testing (UAT), validate requirements, and ensure solutions align with business rules and regulatory timelines
- Represent business analysis in governance and change control boards, influencing enterprise insurance systems architecture
- Provide leadership in the Agile development process, ensuring backlog items are well-defined, prioritized, and aligned to insurance business objectives
Requirements:
- Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or equivalent combination of education and relevant enterprise-level experience
- 5+ years of relevant experience in the Insurance industry, including some level of exposure to the underlying technology supporting insurance systems
- 2-5 years Guidewire Datahub experience
- 2-5 SQL Server/T-SQL experience
- Lead requirements discovery and documentation across insurance operations, including policy administration, underwriting, claims, billing, and reinsurance
- Serve as the primary liaison between business units (underwriting, actuarial, claims, reinsurance) and technology delivery teams
- Analyze state and regulatory filings, specialty product rules, and reinsurance contract terms to translate them into system requirements
- Evaluate and recommend scope changes, balancing compliance, business value, and operational risk
- Write and validate SQL queries; analyze structured and unstructured insurance data to support actuarial, underwriting, and claims decisions
- Mentor junior analysts on insurance processes, regulatory standards, and requirements management best practices
- Partner with regulatory, compliance, and finance teams to ensure solutions meet external reporting and audit needs
- Facilitate workshops to align stakeholders on tradeoffs between usability, performance, and compliance
- Support user acceptance testing (UAT), validate requirements, and ensure solutions align with business rules and regulatory timelines
- Represent business analysis in governance and change control boards, influencing enterprise insurance systems architecture
- Provide leadership in the Agile development process, ensuring backlog items are well-defined, prioritized, and aligned to insurance business objectives
- CBAP, PMI-PBA, or SAFe Agilist
- Insurance: CPCU, AINS, or ARM coursework highly desirable
- Specialty-line training (e.g., cyber liability, reinsurance structures) beneficial
- Technical: Intermediate SQL proficiency, experience with BI tools, familiarity with API integrations and insurance core systems
- Professional Growth: Advanced facilitation, stakeholder management, and ongoing insurance regulatory training