Senior Technical Program Manager - International Expansion

Dandy is transforming the dental industry through technology and is seeking a Senior Technical Program Manager to join their technology organization. This role involves orchestrating complex technical programs for international launches, ensuring alignment and execution across engineering, product, and design teams.

Responsibilities:

• Orchestrate and Drive Technical Programs: Lead the execution and delivery of complex, large-scale technical programs for International Launches, spanning multiple engineering teams and business functions
• Define Scope and Manage Readiness: Partner with stakeholders to define program scope, timelines, and success metrics, and manage the end-to-end technical readiness for new market launches, coordinating efforts across all relevant engineering and data teams
• Manage Timelines, Dependencies and Risk: Actively manage technical dependencies, resource allocation, risk mitigation, and resolve cross-team execution bottlenecks to ensure successful delivery
• Maintain Program Visibility and Alignment: Establish clear communication, develop comprehensive roadmaps, milestone tracking, and program timelines to keep all stakeholders informed, aligned, and accountable
• Facilitate Technical Decisions: Drive technical decision-making and architectural trade-offs to ensure the global platform is scalable, performant, and resilient across diverse international technical landscapes
• Resolve Blockers and Mitigate Risk: Actively identify and resolve cross-team dependencies, resource conflicts, and execution bottlenecks before they impact delivery

Requirements:

• 3+ years of experience in technical program management, managing complex software delivery programs from conception through launch and optimization
• Proven track record of successfully & rapidly delivering large-scale technical initiatives involving multiple engineering teams, product platforms, and stakeholders
• Strong technical background with ability to understand system architecture, APIs, infrastructure, and technical dependencies
• Exceptional project management skills with experience using tools like Jira, Smartsheet, or similar program management platforms
• Outstanding communication and stakeholder management abilities, with experience presenting to both technical and executive audiences
• Entrepreneurial spirit: Self-starter who thrives in a fast-paced environment, deals well with ambiguity and focuses on driving measurable impact
• Experience at an operationally-intensive company with complex technical infrastructure
• Hands-on engineering or technical background (ability to read code, understand system design)
• Direct experience managing technical programs for international expansion in SaaS, dental, or healthcare technology or similarly complex industries
• Familiarity with compliance frameworks relevant to global operations (e.g., GDPR, local payment regulations, etc.)
• Data analysis skills including SQL, data visualization, and metrics-driven decision making
• Experience with DevOps practices, CI/CD pipelines, and release management
• Time spent at a venture-backed startup during hypergrowth scaling technical teams and infrastructure
• Experience managing programs with hardware/software integration components