Insight is a Fortune 500 Solutions Integrator with expertise in cloud, data, AI, cybersecurity, and intelligent edge. The Senior Project Manager will oversee mid to large client deployments, focusing on Google Workspace and affiliated partner products, ensuring projects are delivered on scope, budget, and schedule.
Responsibilities:
- Oversee the deployment of multiple mid to large client deployments at a time - this includes concurrent work streams such as change management, technical deployment, and daily project management activities, for Google Workspace and affiliated partners products
- Provide regular reporting on progress to clients throughout the project lifecycle
- Ensure that projects are delivered according to scope, budget, and schedule
- Maintain and monitor deployment critical path and communicate issues and risks impacting it internally and externally
- Maintain the issues, risks, decisions, and change logs as well as drive the resolution for all risks and issues
- Be a sounding board and advisor to clients on best practices and managing continuous stakeholder relationships, especially as it relates to follow-on work (FOW)
- Lead the baseline estimation effort and ETCs with the Engineers and Change Managers based on scoped work
- Utilize project management applications to build out project timelines, make assignments, track projects, and use them to appropriately demonstrate project control with clients
- Build documentation around processes and procedures for clients as needed Internally
- Report into the PMO for status, issues, risks, decisions, and change requests
- Manage financial health status and billing details for assigned projects
- Track FOW opportunities
- Work with sales team members at the start of the project to better understand project requirements and clarify conceptual needs for migrations and executions as needed Bring best practices methodologies to the PMO and help implement them
- Contribute to departmental goals, initiatives, and community of practice
- Promote and project our commitment as a customer-focused organization
Requirements:
- Bachelor's degree in a related field
- 7+ years of industry experience managing IT deployment projects and managing Engineers and Change Management teams
- 3+ years Google Workspace implementation experience
- Strong Google Workspace functional knowledge
- Previous experience working in project management or project lead role within the professional services industry
- 2+ years coaching and advising project team members on Google Workspace implementations
- Experience working and coordinating with a Change Management team
- Experience managing project activities/teams and application of structured implementation project methodologies and tools