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Regional Manager – Hearing Care at Sonova Group | JobVerse
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Regional Manager – Hearing Care
Sonova Group
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Regional Manager – Hearing Care
United States
Full Time
1 hour ago
$60,000 - $80,000 USD
No H1B
Apply Now
Key skills
Communication
About this role
Role Overview
Oversee support a team of dedicated and compassionate Hearing Care Coordinators (HCCs)
Provide guidance and support to the HCCs within the region
Ensure the HCCs in the region receive the necessary training to excel in their roles
Motivate and mentor the HCCs for local events, activities and regarding scheduled and completed evaluations efforts
Lead and develop a team of Hearing Care Coordinators including recruitment, hiring and ongoing performance management
Address performance issues proactively, providing coaching and conducting annual performance appraisals
Supervise clinic inventory control processed
Oversee the process for the insurance process and proper completion of patient Benefit Checks
Monitor and evaluate transactional compliance duplication
Provide comprehensive training to HCCs beyond initial on-boarding
Requirements
Bachelor’s Degree preferred
Prior experience/knowledge with hearing aids is a plus
Professional verbal and written communication
Strong relationship building skills with customers, physicians, clinical staff
Experience with Sycle.net is a plus
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
2+ Years in a health care environment is preferred
Previous management experience preferred
Previous training experience is preferred
Previous customer service experience is required.
Benefits
Eligible for Relocation Bonus!
Apply Now
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