Zeta Global is an AI-Powered Marketing Cloud that simplifies marketing through advanced technology. They are seeking a Senior Product Designer to build the foundational Agentic Application Framework for their Zeta Developer Platform, focusing on creating high-quality, AI-powered applications and collaborating closely with product and engineering teams.
Responsibilities:
- Build the Foundation of Agentic & Vertical Apps Own and evolve our Agentic & Vertical Apps experiences in Figma, manage and improve the App Creation Process, and provide quality oversight to guide others who are new to the process. You'll create the systematic foundation that enables consistency, scalability, and exceptional quality across our entire product ecosystem
- Partner Closely with Product & Engineering to Shape Apps Work as a core triad partner with Product Management and Engineering to define strategy, scope, and execution—translating complex requirements and technical constraints into clear, intuitive agentic experiences. Iterate and improve on Agentic App concepts to deliver on unique customer use cases
- Advance AI-Driven Design Patterns & Model Context Experiences: Inform and evolve Model Context Protocol (MCP) patterns, AI interaction models, and agent behaviors—helping define how users understand, trust, and collaborate with intelligent systems inside a marketing operating system
- Raise the Bar on Craft, Motion, and Interaction Quality: Lead by example through strong visual design, interaction design, motion, and prototyping—setting a new quality bar for speed, clarity, and polish across AI-powered workflows and tools
- Influence, Mentor, and Scale Design Impact: Act as a force multiplier for the design team by mentoring designers, reviewing work, and challenging assumptions—while creating the systems, interfaces, and processes that enable the company to scale high-quality Agentic Apps with speed, consistency, and confidence
Requirements:
- 7–10+ years of product design experience, with meaningful time spent on complex platforms, systems, or tools (B2B, SaaS, or AI-driven products strongly preferred)
- Demonstrated experience leading foundational or platform-level design work that scales across teams, products, or workflows
- Hands-on experience designing and shipping AI-powered features, workflows, or systems
- Proven track record of partnering closely with Product and Engineering in fast-paced environments
- Experience mentoring designers, influencing standards, and shaping how design work scales—without needing formal management responsibility
- Strong understanding of AI-powered workflows, agentic systems, and emerging interaction patterns, with hands-on experience using AI tools to inform, accelerate, and enhance product design
- Proven ability to design scalable systems, frameworks, and interfaces that support consistency, flexibility, and speed across complex product ecosystems
- Excellence across UX, visual design, interaction design, and motion, with the ability to design sophisticated workflows that feel intuitive, human, and high-quality—especially in technically complex environments
- Can clearly articulate problem → user job → system behavior → outcome
- Strong understanding of animation as UX, not decoration
- Strong comfort partnering with engineers, understanding technical constraints, and using prototyping (low- and high-fidelity, coded or no-code) to explore, validate, and communicate complex ideas
- Ability to influence outcomes through clarity, critique, documentation, and example-setting—raising the bar for quality and consistency across teams without relying on formal management
- Does not need step-by-step direction
- Knows what's important vs. what's nice
- Explains thinking simply to PMs, Engineering, and Leadership
- Does not freeze when requirements are incomplete
- Treats the product like theirs
- Actively experiments with AI tools, workflows, and emerging technologies, and brings that learning back to the team
- Cares deeply about craft and polish while understanding that perfect is the enemy of good
- Deep experience with scalable component architecture, variants, auto-layout, design tokens, and shared libraries
- Hands-on, regular use of AI tools such as ChatGPT, Claude, or similar LLMs as part of your design workflow—for ideation, exploration, synthesis, critique, and system thinking
- Comfort using tools like Cursor, Bolt, Lovable, Claude Code, or similar to prototype and experiment on AI-enabled experiences
- Familiarity with Storybook, React/Next.js
- Experience with Rive, Motion.dev, Framer Motion, GSAP, or D3 to design micro-animations and stateful interactions that communicate system behavior and progress
- Strong comfort with Figma Prototypes, Framer, ProtoPie, or similar to explore behavior, timing, and interaction
- Working knowledge of HTML, CSS, and modern frontend concepts, with the ability to read code, collaborate deeply with engineers, and understand implementation tradeoffs
- Comfort with modern product development workflows: GitHub, Jira, Linear, Notion, Slack, Confluence
- Familiarity with MCP concepts, including how context, memory, tools, and agents influence system behavior and user experience