Senior Product Designer

OpenLoop is a telehealth support solutions company aiming to streamline care delivery across various specialties. As a Senior Product Designer, you will shape client-facing products and internal tools, collaborating with Product Managers and Engineers to define and iterate on design solutions.

Responsibilities:

• Lead end-to-end design for complex product areas, from discovery through iteration and delivery
• Partner closely with PMs and Engineers to co-create solutions, not just execute on specs
• Translate ambiguous problems into clear, structured design approaches and outcomes Build and evolve scalable systems, information architecture, and product structures
• Develop and maintain design systems that are actively used and evolve with the product
• Contribute to both external client-facing experiences and internal tools (e.g., CRM, operational platforms)
• Rapidly iterate on designs based on feedback, constraints, and changing business needs
• Leverage AI tools to accelerate design workflows, research, and prototyping where appropriate

Requirements:

• Lead end-to-end design for complex product areas, from discovery through iteration and delivery
• Partner closely with PMs and Engineers to co-create solutions, not just execute on specs
• Translate ambiguous problems into clear, structured design approaches and outcomes
• Build and evolve scalable systems, information architecture, and product structures
• Develop and maintain design systems that are actively used and evolve with the product
• Contribute to both external client-facing experiences and internal tools (e.g., CRM, operational platforms)
• Rapidly iterate on designs based on feedback, constraints, and changing business needs
• Leverage AI tools to accelerate design workflows, research, and prototyping where appropriate
• Strong system thinker who can design for complex, interconnected products and simplify ambiguity
• Sharp product judgment—able to frame problems, prioritize effectively, and make decisions tied to real user and business impact
• Highly collaborative with PMs and Engineers; comfortable navigating tradeoffs in a fast, non-linear environment
• Thrives in ambiguity—moves quickly from idea to iteration without relying on rigid processes
• Proactive and self-directed; pushes work forward without waiting for perfect requirements
• Comfortable engaging with technical concepts and translating them into clear, scalable design solutions
• Experienced in building and evolving design systems used by real teams
• Strong craft in Figma and modern design tools
• Familiarity with AI tools and interest in incorporating them into design workflows
• Portfolio demonstrates clear thinking, strong structure, rapid iteration, and measurable impact