Senior Salesforce Developer

CrossCountry Consulting is an advisory firm dedicated to creating positive experiences for clients and employees alike. They are seeking a Senior Salesforce Developer to design and develop custom solutions on the Salesforce platform, leveraging technical expertise to improve client operations and solve business challenges. The role emphasizes collaboration and requires strong coding skills along with a deep understanding of business processes.

Responsibilities:

• Design, develop or revise custom solutions on the Salesforce platform using Lightning Web Components (LWC), APEX, Visualforce, and SOQL
• Troubleshoot errors and solve Salesforce process inefficiencies using custom APEX developed solutions
• Create complex automations, workflows, and flows to support client-specific needs
• Build and maintain API integrations using REST and SOAP web services, ensuring seamless data flow between systems
• Create or customize Experience Cloud sites using custom development to meet user engagement and branding requirements
• Participate in the testing, documentation, and demonstration of developed solutions both internally and with clients
• Analyze and document client technical requirements, configurations, workflows, and procedures both onsite and remotely
• Communicate regularly with project managers and team members on progress, blockers, and risks
• Respond promptly to urgent support requests and client inquiries, maintaining a high level of customer satisfaction
• Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards
• Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes

Requirements:

• 5+ years of hands-on Salesforce development experience
• Deep expertise in Salesforce Apex and Visualforce
• Deep expertise in Lightning Web Components (LWC)
• Deep expertise in REST and SOAP API integrations
• Deep expertise in SOQL/SOSL
• Deep expertise in Salesforce automation tools
• Deep expertise in 3rd Party Apps
• Deep expertise in Mulesoft Platform
• Ability to analyze business needs and translate them into scalable technical solutions
• Confident communicator with the ability to lead technical sessions with end users
• Capable of working both independently and collaboratively in a team setting
• Willingness to travel up to 25%; travel varies based on client needs
• Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation
• Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards
• Bachelor's degree in Computer Science, Information Systems, or a related field
• Strong written and spoken English communication skills
• Salesforce Certified App Builder
• MuleSoft Certified Developer – Level 1
• Experience in a consulting or professional services environment