Remote Senior Software Engineer (Python)

PerfectServe is a leader in clinical communication and physician scheduling solutions, dedicated to improving healthcare outcomes. They are seeking a Senior Software Engineer with expertise in Python to tackle complex technical challenges and contribute to building scalable communication systems that enhance patient care.

Responsibilities:

• Design, build, and maintain highly performant, well-structured, and well-tested code for our Operator Console services
• Champion and evolve our team's best practices in code quality, automated testing, and observability to drive technical excellence
• Pay it forward by formally and informally mentoring junior engineers, guiding them through technical challenges and helping them grow their careers at PerfectServe
• Foster a 'one-team' culture by actively engaging in code reviews and providing constructive, collaborative feedback to our distributed and offshore engineering partners
• Collaborate effectively with Product Owners, QA, and other engineering teams to deliver on complex, multi-team initiatives
• Write Kubernetes manifests and use our CI/CD toolchain (Github Actions, Helm, ArgoCD) to deploy and manage your team's services in production

Requirements:

• 5+ years of professional software engineering experience with Python and a modern web framework (e.g., Django, Flask, FastAPI)
• 2+ years of experience deploying and managing applications in a Kubernetes environment
• Demonstrable experience mentoring other engineers through code reviews, pair programming, and collaborative problem-solving
• Excellent communication skills with experience working in a team distributed across multiple time zones
• Expert-level knowledge of designing and building RESTful web APIs
• Advanced-level knowledge of PostgreSQL or a similar relational database, including data modeling and query optimization
• Proficiency with Git, CI/CD tools, and modern software testing best practices
• Experience leveraging AI-powered development tools (such as Cursor, GitHub Copilot, or similar) to enhance productivity and code quality
• Bachelor's degree in Computer Science or a related field
• Experience with React or other frontend frameworks
• Professional experience developing and maintaining telephony software using Twilio Voice and Taskrouter/Flex
• Experience with a message queue system like RabbitMQ
• Experience with observability and monitoring tools (e.g., New Relic, Datadog, Prometheus)
• Familiarity with agentic software development patterns and AI-assisted automation workflows an asset