Program Manager – Clinical Imaging Fleet Program

NTT DATA North America is a leading service provider focused on improving business operations through outsourcing and automation. They are seeking an experienced Program Manager to oversee the Fleet Program within health ministries, focusing on portable clinical imaging assets and ensuring successful program delivery across multiple projects.

Responsibilities:

• Lead the execution of a complex, multi market Fleet Program involving fixed and portable clinical imaging assets—primarily portable ultrasound devices
• Deliver program outcomes within defined scope, time, quality, and budget constraints while managing moderate level risks and dependencies
• Conduct strategic program planning, facilitate executive level communication, and resolve complex cross-functional issues
• Serve as the connective tissue across teams, vendors, and organizational units to ensure alignment and remove roadblocks
• Partner closely with project managers across markets who oversee device specific deployments
• Work collaboratively with CI leadership (including Jill, Michael, and the broader team of six) to advance program goals
• Support oversight of project scheduling, requirements documentation, scope management, budgeting, and status reporting across multiple related projects
• Leverage the expertise of project managers within the CI structure and influence outcomes through coordination—not direct supervision
• Provide hands-on assistance where necessary, especially around planning and workflow management of device installations
• Manage and track the delivery flow for portable ultrasound devices, ensuring readiness, installation, and deployment activities are on schedule
• Utilize tools such as ServiceNow and Google Workspace for documentation, tracking, and communication
• Ensure alignment with technology lifecycle processes and organizational standards

Requirements:

• Healthcare experience is a must—particularly within clinical imaging or medical device environments
• Experience managing complex, multi project programs with cross-functional stakeholders
• Strong background in project estimating, scheduling, tracking, and implementation planning
• Demonstrated ability to ramp up quickly in new environments and manage competing priorities
• Proven influencing skills; able to lead without direct authority and work across departments and reporting structures
• Ability to assess risk, communicate proactively, and implement contingency plans
• Experience working in large, multi platform technology or clinical environments
• Familiarity with ServiceNow and Google Workspace tools
• Bachelor's degree in a technical or related field required
• Clinical Imaging (CI) background, particularly with device deployment workflows
• Experience supporting device installation programs (any device type)
• PMP certification preferred but not required—experience is more important than credentials
• MBA or related advanced degree