Key skills
Product management experienceSaaS product strategyStakeholder managementAnalytical skillsMentoring product managersNavigating ambiguityCommunication skillsGoSQLSaaSLeadershipStakeholder ManagementMentoringProduct ManagementCommunicationCustomer SuccessSales
About this role
ECP is the leading all-in-one software provider for senior living communities, offering various solutions to enhance resident care and operational success. They are seeking an experienced Lead Product Manager to drive strategic initiatives and mentor their growing product team.
Responsibilities:
- Develop deep expertise in senior living operations and become the go-to authority on our products, customers, business, and market—serving as a thought leader both internally and externally
- Lead multiple product initiatives simultaneously, setting strategy and coordinating across product teams to ensure alignment with company objectives
- Own the entire product development process (ideation, design, development, launch, iteration, growth) for a product portfolio or strategic initiative spanning multiple feature sets
- Translate ideas into detailed requirements (PRDs) and prioritize features on the product roadmap, balancing short-term needs with long-term vision
- Drive end-to-end success of high-impact projects and products, demonstrating measurable business value and customer outcomes
- Mentor and provide guidance to product managers, fostering best practices in product management methodology and customer-centric thinking
- Partner with engineering, design, sales, and customer success leadership to shape product strategy and ensure successful execution
- Represent the product organization in executive-level discussions
Requirements:
- 7+ years of product management experience at a SaaS company, with at least 2 years in a senior or lead capacity
- A relevant degree or background (e.g. engineering, business, design, experience in healthcare or long-term care)
- Proven ability to define and execute product strategy that drives measurable business growth
- Track record of launching multiple successful products or features that significantly improved key metrics (retention, revenue, NPS)
- Experience mentoring or leading other product managers (formally or informally)
- Strong stakeholder management and executive communication skills
- Excellent verbal and written communication skills with ability to influence across all levels of the organization
- Data-driven decision maker with strong analytical skills; SQL experience a plus
- Demonstrated ability to navigate ambiguity and drive clarity in complex, cross-functional environments