Academic & Workforce Business Development Manager

ISACA is a global organization that champions the workforce advancing trust in technology. The Academic & Workforce Business Development Manager is responsible for developing and managing strategic partnerships with academic institutions and workforce development programs, focusing on expanding access to ISACA credentials and certifications.

Responsibilities:

• Demonstrates the ability to utilize sales force customer management system and manage opportunities through the business development process to maintain accurate forecasts and pipeline
• Represents ISACA leadership and/or program(s) on ISACA committees, corporate advisory boards, or community boards when necessary
• Develops and executes business strategies to engage academic partners, workforce development organizations, and not-for-profit employers that aid in the recruitment of qualified student applicants to ISACA credentials and certifications and further advances the ISACA’S role and reputation
• Cultivates and maintains strong relationships with academic and community partners and communicates effectively and regularly with key ISACA stakeholders about partner opportunities, feedback, and competitive analyses
• Develop metrics to evaluate the effectiveness of workforce development initiatives and prepare and present reports on program impact and ROI to senior leadership
• Identifies opportunities for and facilitates the involvement of ISACA stakeholders, leadership or academic units in recruitment efforts and/or partner cultivation

Requirements:

• Bachelor's degree in a relevant field, such as education, workforce development, business administration, organizational development
• 6+ years of experience in related roles, including 2+ years of supervisory or project leadership experience
• 2+ years of demonstrated experience in lead generation and project leadership
• Proven experience in sales or business development, ideally within SaaS, educational content, publishing, or technology sectors
• Demonstrated success managing workforce development programs or initiatives, including designing, implementing, and evaluating training or development strategies
• Experience collaborating with internal and external stakeholders, such as educational institutions, employers, or community organizations
• Track record of achieving measurable results in program growth, participant engagement, or revenue/partnership development
• Experience managing budgets, reporting, and operational aspects of workforce or professional development programs
• Value Selling or Equivalent
• Experience with effective business development, marketing methods and sales techniques
• Knowledge of ISACA and/or credentials and certifications programs
• Knowledge of higher education, workforce development, and/or non-for-profit organizations
• Knowledge of current issues and trends in higher education and their respective processes
• Skill in presenting to groups large and small, and in one-on-one settings
• Skill in verbal and written communications
• Skill in establishing and maintaining strategic partnerships
• Skill in providing exceptional customer service
• Skill in exercising discretion and sound judgment
• Skill in strategic planning and organization
• Skill in conducting market research and competitive analysis
• Skill in conflict resolution and problem solving
• Master's degree in related field of study such as organizational leadership, workforce development, or business
• 8+ years of experience in related roles, including 3+ years of supervisors or project leadership
• 3+ years leading projects and driving lead generation initiatives
• Extensive experience in sales or business development, with a strong track record in SaaS, educational content, publishing, or technology sectors, driving growth and strategic partnerships
• Proven leadership in managing workforce development programs or initiatives, including strategic planning, design, implementation, and evaluation of training or development strategies
• Demonstrated ability to collaborate with a wide range of internal and external stakeholders, including educational institutions, employers, community organizations, and industry partners
• Consistent record of delivering measurable results, such as program expansion, increased participant engagement, revenue growth, or successful partnership development
• Experience overseeing budgets, operational management, and reporting for workforce or professional development programs, ensuring efficiency, accountability, and alignment with organizational goals
• ISACA Certifications or Equivalent