Program Manager – Clinical Imaging Fleet Program

NTT DATA North America is a leader in outsourcing services and automation, seeking a Program Manager for their Clinical Imaging Fleet Program. The role involves overseeing the successful delivery of a complex program focused on portable clinical imaging assets, requiring strategic collaboration across teams and effective project management.

Responsibilities:

• Lead the execution of a complex, multi market Fleet Program involving fixed and portable clinical imaging assets—primarily portable ultrasound devices
• Deliver program outcomes within defined scope, time, quality, and budget constraints while managing moderate level risks and dependencies
• Conduct strategic program planning, facilitate executive level communication, and resolve complex cross-functional issues
• Serve as the connective tissue across teams, vendors, and organizational units to ensure alignment and remove roadblocks
• Partner closely with project managers across markets who oversee device specific deployments
• Work collaboratively with CI leadership (including Jill, Michael, and the broader team of six) to advance program goals
• Support oversight of project scheduling, requirements documentation, scope management, budgeting, and status reporting across multiple related projects
• Leverage the expertise of project managers within the CI structure and influence outcomes through coordination—not direct supervision
• Provide hands-on assistance where necessary, especially around planning and workflow management of device installations
• Manage and track the delivery flow for portable ultrasound devices, ensuring readiness, installation, and deployment activities are on schedule
• Utilize tools such as ServiceNow and Google Workspace for documentation, tracking, and communication
• Ensure alignment with technology lifecycle processes and organizational standards

Requirements:

• Healthcare experience is a must—particularly within clinical imaging or medical device environments
• Experience managing complex, multi project programs with cross-functional stakeholders
• Strong background in project estimating, scheduling, tracking, and implementation planning
• Demonstrated ability to ramp up quickly in new environments and manage competing priorities
• Proven influencing skills; able to lead without direct authority and work across departments and reporting structures
• Ability to assess risk, communicate proactively, and implement contingency plans
• Experience working in large, multi platform technology or clinical environments
• Familiarity with ServiceNow and Google Workspace tools
• Bachelor's degree in a technical or related field required
• Clinical Imaging (CI) background, particularly with device deployment workflows
• Experience supporting device installation programs (any device type)
• PMP certification preferred but not required—experience is more important than credentials
• MBA or related advanced degree