phData is a dynamic and innovative leader in the modern data stack, partnering with major cloud data platforms to deliver cutting-edge services and solutions. As a Program Manager, you will define and deliver complex projects while managing the end-to-end delivery process across multiple customers, ensuring stakeholder buy-in and effective communication throughout the project lifecycle.
Responsibilities:
- Define and deliver projects with high complexity that have broad cross-organizational, global, and technology impact
- Manage, own and execute the end to end delivery process across multiple customers ensuring buy in from executives, stakeholders, and project resources
- Provide an understanding of the work being delivered to each customer, including overall scope, budget, timeline, and value proposition
- Identify potential growth and/or renewal opportunities within existing customers
- Assess, manage, and communicate risks and issues throughout project lifecycle
- Develop and use project metrics to make informed decisions
- Drive strategic solutions and business alignment through system level reviews
- Demonstrate excellent judgment and partnership while driving executive-level escalations
- Confident project communications with both external and internal stakeholders, including weekly detailed status reports
- Manage multiple projects, escalations, conflicting priorities and schedules simultaneously
- Contribute and Iterate on the existing phData’s PMO processes with a high level of accuracy
- Partner with internal phData teams to refine existing processes
Requirements:
- 10+ years of related IT Project Management experience and Program Management experience with services or consulting experience
- Experience providing professional services and direct client facing interaction
- Hands-on experience as a Scrum Master with expertise in Agile methodologies and a strong understanding of Waterfall project management
- Ability to take direction from several individuals and be self-directed
- Exceptional written and verbal communication skills
- Experience presenting at the Executive level
- Strong positive problem-solving and decision-making skills
- Proven knowledge and ability in Microsoft Office Products (Excel), Microsoft Project and written technical documentation skills
- Ability to exercise independent judgment and critical thinking
- Bachelor's degree in IT or other technical related field preferred