Slalom Flex (Project Based) – Technical Program Manager/Scrum Master – Salesforc

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value. They are seeking a Technical Program Manager/Scrum Master to provide hands-on technical delivery leadership for Salesforce Lead to Cash capabilities, managing releases across multiple teams and ensuring effective communication with stakeholders.

Responsibilities:

• Plan and drive releases across multiple teams delivering Salesforce L2C features; manage cross‑team dependencies, risks, impediments, and cutover readiness to hit release dates with quality
• Serve as Scrum Master for one or more teams: facilitate ceremonies, coach on Lean‑Agile practices, and foster continuous improvement and predictability
• Act as Jr. Solution Owner when needed: partner with Product/Solution leadership to clarify outcomes, refine epics/features, shape acceptance criteria, and sequence work to maximize business value in the L2C flow
• Orchestrate PI/quarterly planning and cadence events (e.g., Scrum of Scrums, dependency reviews); maintain program and team‑level boards, ensuring transparency on scope, dates, and readiness
• Instrument delivery with metrics (e.g., predictability, flow/cycle time, burndown/burnup, defect escape) and use insights to remove bottlenecks and improve throughput/quality
• Enable Salesforce‑centric delivery: partner with architects, admins, and developers on environments, branch strategy, test data, and deployment planning; coordinate with integration/data teams for end‑to‑end L2C testing and cutovers
• Communicate crisply with executive stakeholders; surface trade‑offs and decision points; escalate issues early with options and impacts

Requirements:

• Salesforce Lead‑to‑Cash (L2C) experience delivering across quote, pricing/CPQ, contract, order, billing/revenue domains—end‑to‑end across teams
• Scrum Master experience in fast‑paced, multi‑team programs; strong servant leadership and facilitation chops
• Proven ability to run releases: dependency/risk/impediment management, go‑/no‑go readiness, and cross‑functional orchestration
• Comfort stepping into Jr. Solution Owner responsibilities (backlog refinement, value slicing, acceptance criteria, scope/change stewardship)
• Tooling: Jira and/or Azure DevOps for backlog, boards, reporting; Teams/SharePoint/Confluence for collaboration
• Willingness to work PT/MT hours; excellent communication with distributed stakeholders
• SAFe experience (e.g., PI Planning, Scrum‑of‑Scrums, RTE partner‑ing); SAFe SSM/POPM/RTE or equivalent certifications
• Salesforce certifications (Admin, Sales Cloud, CPQ, Billing) or demonstrable expertise in these areas
• Experience coordinating Salesforce release management/DevOps (e.g., Git branching, pipelines, Salesforce DevOps Center) and end‑to‑end systems integration (APIs/iPaaS, data migration)
• Background in large‑scale enterprise transformations with measurable improvements in predictability/quality
• Consulting experience and a proactive mindset