Customer Service Manager - Work From Home- Remote

The Walker Financial Group is dedicated to protecting families and is seeking a Customer Service Manager to provide exceptional service in the life insurance domain. The role involves assisting clients with their insurance options and building lasting relationships while working in a supportive and flexible environment.

Responsibilities:

• Assist clients with questions, life insurance coverage options, and policy updates
• Work with warm leads — no cold calling required
• Build lasting relationships through honesty, care, and follow-through
• Provide ongoing support to clients while managing your own schedule
• Receive full mentorship, training, and career development support

Requirements:

• Enjoys helping people and providing exceptional service
• Ability to guide clients through their life insurance options
• Build long-term relationships with clients
• Provide ongoing support to clients
• Manage own schedule
• Willingness to put in hard work
• Ability to work with warm leads
• Honesty, care, and follow-through in client interactions