Connection is a company that guides the connection between people and technology, helping customers manage their IT needs effectively. They are seeking an Inside Sales Account Manager for the Mid-Atlantic Territory to prospect new customers, develop relationships, and provide tailored solutions to meet organizational needs.
Responsibilities:
- Prospecting 60 or more potential customers daily to secure new buying accounts/logos
- Identify, develop, and maintain relationships with as many decision-makers within the companies you are prospecting
- Uncover organizational pain points and areas of potential investment
- Provide Solutions
- Ask for their business
- Engage Connection Subject Matter experts in customer conversations to provide technical expertise that will help inform their decision-making
- Collaborate with internal partners to ensure your customers receive a “Best in Class” experience with every deal
- Balancing between the different tools available to you to dive deeper and create personalized messages that add value
Requirements:
- Ability to develop rapport and maintain strong working relationships with internal and external customers
- Outstanding communication, listening skills, customer service, patience, and relationship-building skills
- Ability to communicate effectively both orally and in writing
- Ability to exchange information and resolve customer complaints by investigating problems and providing recommendations
- Excellent negotiation skills
- Demonstrate attention to detail
- Successfully working independently in a fast-paced environment
- Working knowledge of the Microsoft Office Suite
- 1-2 years of practical experience with B2B sales preferred
- Prior cold-calling experience is helpful