Project Manager

Goldschmitt and Associates (G&A) is a leader in tech transformation and system modernization for federal agencies, seeking a Project Manager for COTS Product Implementations. The role involves leading end-to-end implementations of software products, ensuring timely delivery, managing risks, and coordinating with various stakeholders.

Responsibilities:

• Lead full lifecycle COTS implementations including planning, configuration, integration, data migration, testing, training, and go-live support
• Develop and manage detailed project plans, schedules, milestones, dependencies, and resource assignments
• Drive day-to-day execution to keep projects moving and remove blockers
• Serve as the primary point of contact for customer project teams throughout implementation
• Lead project kickoffs, working sessions, status reviews, and go-live readiness meetings
• Translate customer business needs into clear implementation plans and coordinate with technical teams
• Coordinate internal teams including product, engineering, configuration specialists, QA, security, and support
• Manage third-party vendors, system integrators, and customer-provided resources as required
• Ensure alignment between product capabilities and customer expectations
• Proactively identify risks, issues, and dependencies; develop and execute mitigation plans
• Manage scope, schedule, and change requests to avoid uncontrolled expansion or delivery delays
• Escalate issues appropriately with clear recommendations and impact analysis
• Ensure implementation deliverables meet quality standards and contractual requirements
• Oversee UAT planning and execution; track and drive defect resolution
• Confirm operational readiness prior to go-live, including documentation, training, and handoff to support
• Provide clear, concise project status reporting (schedule, risks, issues, decisions needed)
• Maintain project documentation, artifacts, and implementation records
• Support internal governance, compliance, and customer reporting requirements
• Other duties as assigned

Requirements:

• 5+ years of project management experience delivering enterprise software implementations
• Demonstrated experience managing COTS product implementations (SaaS or on-prem)
• Experience working directly with external customers in delivery-focused roles
• Proven track record of taking implementations from kickoff to production
• Experience with project management tools (e.g., MS Project, Smartsheet, Jira, Azure DevOps, etc.)
• Familiarity with Agile, hybrid, or waterfall delivery models as appropriate to implementation scope
• Strong project planning and execution skills (not just methodology knowledge)
• Comfortable managing ambiguity, dependencies, and shifting priorities
• Ability to communicate effectively with both technical and non-technical stakeholders
• Working knowledge of system integrations, data migration, testing cycles, and release management
• Strong organizational, documentation, and follow-through skills
• Experience implementing COTS products in regulated environments (e.g., federal, financial services, healthcare)
• PMP, CSM, or equivalent certification (valued, but not a substitute for real delivery experience)
• Experience working with security, compliance, or ATO-driven implementations
• Background in customer success, professional services, or implementation consulting