Director, Software Engineering (Technical Delivery)

Maximus is currently seeking a Director of Technical Delivery. As a senior technology leader, you will be responsible for the successful delivery of large-scale, complex, and mission-critical initiatives across the enterprise, ensuring programs are well-planned and meet business and operational expectations.

Responsibilities:

• Lead the engineering & architecture for resilient cloud-native, data-driven solutions with cutting edge technologies to meet the needs of our organization, users, and internal strategic partners
• Lead strategy and operational delivery of business-critical platforms and services
• Create new processes and structures to help drive delivery and operational excellence
• Collaborate with product and engineering leadership to construct a product delivery strategy, reasonable roadmaps, and timelines
• Build a highly available, scalable platform with the customer at the center
• Understand design, architecture, and code across multiple technologies and provide technical guidance to team members
• Leads and directs the work of other employees and has responsibility for personnel actions including; hiring, performance management, and termination. Supervision is often provided through a team of subordinate managers
• Own end-to-end delivery for large, complex, multi-team initiatives across the full SDLC
• Coordinate and manage technical delivery across matrixed systems analysis, software and data engineering, testing (QE/UAT), ensuring alignment to program goals
• Establish and maintain integrated delivery plans, release plans, and dependency maps across product, engineering, testing
• Ensure alignment between scope, schedule, cost, and technical feasibility
• Lead delivery execution across multiple workstreams, vendors, and platforms
• Act as a trusted delivery advisor to senior Business, Product, Technology, PMO, and Operations leaders
• Represent Maximus on client status calls and provide input to client facing contract deliverables
• Provide clear, transparent communication on delivery status, risks, tradeoffs, and outcomes
• Manage scrum teams and distributed delivery teams across programs, ensuring clear ownership, execution discipline, and accountability
• Proactively identify, manage, and escalate delivery risks, dependencies, and constraints across teams
• Coordinate release planning, cutover, and release execution across environments and delivery teams
• Manage resource allocation, and financial tracking in partnership with PMO and Finance
• Drive resource planning and capacity management across onshore and offshore teams
• Coordinate change requests and scope adjustments, ensuring impacts to cost, schedule, quality, and operations are clearly evaluated
• Provide disciplined execution tracking, milestones, and delivery of health reporting
• Partner with Architecture, Engineering, QE, and UAT leaders to ensure solutions are technically sound, testable, scalable, and supportable
• Coordinate UAT and Quality Engineering readiness, including test strategy alignment, test data, environments, and business participation
• Drive disciplined defect and bug management, including triage, prioritization, root-cause analysis, resolution, and release decisions
• Track and reduce defect leakage through improved development, testing, and release practices
• Ensure non-functional requirements (performance, security, availability, scalability, reliability) are defined, tested, and validated
• Lead and govern estimation, capacity planning, and delivery forecasting for complex initiatives
• Improve estimation accuracy through standardized models, historical data, and continuous feedback loops
• Ensure initiatives meet defined production readiness and go-live criteria prior to launch
• Partner with Operations to ensure post-release support, monitoring, and stabilization plans are in place
• Implement and reinforce Agile and hybrid delivery best practices (Scrum, Kanban, SAFe) across matrixed teams
• Partner with Product and Engineering to ensure backlogs are prioritized, refined, and executable
• Drive consistent use of delivery metrics and KPIs to measure progress, quality, predictability, and outcomes
• Foster a culture of ownership, quality, continuous improvement, and execution excellence

Requirements:

• Bachelor's degree in relevant field of study
• 10+ years of relevant professional experience required
• 10+ years of experience in technology delivery, technical program management, or engineering leadership roles
• 8+ years leading large-scale, complex programs delivered through matrixed requirements analysis, engineering, testing teams
• Proven experience coordinating delivery across multiple platforms, vendors, and delivery organizations
• Demonstrated success delivering high-risk, high-visibility initiatives with significant business impact
• Strong experience working with globally distributed and offshore delivery teams
• Large-scale technical and program delivery management
• Coordination of matrixed systems requirements analysis, engineering, QE/UAT teams
• Agile and hybrid delivery frameworks (Scrum, Kanban, SAFe)
• Release planning, dependency management, and cutover coordination
• Estimation, capacity planning, delivery forecasting
• UAT, QE, defect management, and production readiness governance
• Understanding of modern engineering practices, CI/CD, DevOps, and operational stability
• Proven ability to lead through influence in complex, matrixed environments
• Strong executive communication and cross-functional stakeholder management skills
• Ability to balance delivery urgency with engineering quality and operational sustainability
• Master's degree preferred
• Healthcare, Insurance, Medicare, Medicaid, or State & Local Government
• Experience delivering complex, regulated, or mission-critical systems