LexisNexis Risk Solutions is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. The Legal Engineer - Workflows Specialist will design and implement custom workflows for large law firm clients, fostering collaboration with stakeholders to enhance the delivery of legal services.
Responsibilities:
- Serving as the primary lead for designing and deploying custom workflows and vault templates for large law firm clients
- Partnering closely with firm stakeholders and LexisNexis sales and post-sales teams to understand firm processes, define scope, and apply LexisNexis solutions to real client needs
- Engaging firm leadership, practice leaders, attorneys, and knowledge management teams to drive adoption and sustained usage of custom workflows
- Supporting early-stage demos and pilot programs to clearly demonstrate the value of LexisNexis AI solutions
- Representing the voice of the customer by identifying product gaps and enhancement opportunities, synthesizing client feedback, and collaborating with product, engineering, and UX teams
- Developing and maintain customer-facing and internal resources to support AI workflow strategy and successful firm rollouts
Requirements:
- Have a JD with at least 2 years of recent experience at a large law firm (>50 attorneys), preferably in Litigation or Corporate Law
- Have exceptional written and verbal communication skills, with a proven ability to establish credibility with attorneys and firm leadership through strong executive presence, legal judgment, and AI fluency
- Have a deep understanding of legal workflows, legal service delivery models, and the day-to-day challenges faced by legal professionals, with the ability to translate that insight into clear, workflow-specific value narratives
- Have demonstrated curiosity, conviction, and practical experience applying AI and legal technology to improve legal workflows and client delivery