Senior Sales Engineer, Enterprise

Axon is on a mission to Protect Life, focusing on critical safety and justice issues through their ecosystem of devices and cloud software. The Senior Sales Engineer will secure technical wins and influence purchasing decisions by architecting solutions that align with customers' business needs, while also driving product innovation and developing new use cases.

Responsibilities:

• Own securing technical wins and influencing purchasing decisions by architecting solutions leveraging Axon’s ecosystem that deliver value in alignment with customers’ business and technical requirements
• Build deep relationships with executive and technical stakeholders as a trusted technical advisor throughout the Enterprise customer journey, from early discovery and solution design through executive alignment and deal closure
• Identify and architect high-value, industry-leading solutions by uncovering customers’ emerging operational needs and next-generation desired outcomes
• Deliver detailed, data-driven customer feedback and insights to influence product roadmap prioritization and market fit
• Establish collaborative partnerships across Sales, Product, Engineering, Professional Services, and Customer Success to accelerate the business, mature processes, and foster strong teamwork
• Strengthen team performance by documenting and sharing best practices and domain expertise, as well as continuously sharpening your craft

Requirements:

• Strategic, customer-facing technical leader with 8+ years of experience excelling in complex Enterprise environments with multiple stakeholders and competing priorities
• Discovery expert that deeply understands customers' core challenges and objectives even if not explicitly stated, and translates them into scalable, outcome-driven solutions especially when pioneering ground breaking applications
• Exceptional communicator exhibiting executive presence engaging with both senior decision-makers as well as technical stakeholders to deliver compelling narratives concisely and persuasively articulating a tailored value proposition
• Cloud environments (AWS, Azure, GCP) and architectures
• Integrating AI to deliver value
• SaaS-based solutions
• Working knowledge of networking fundamentals (TCP/IP, DNS, VLANs, firewalls, VPNs)
• Education: Bachelor's degree in Engineering, Computer Science, or a related field, or equivalent practical experience
• Constructive influencer who professionally challenges assumptions, both with customers and internally, and guides direction to strengthen customer and organizational outcomes
• Highly autonomous operator comfortable with ambiguity who still remains deeply collaborative and aligned to team outcomes
• Internal strategic partner with a proven record of establishing productive cross-functional relationships that streamline collaboration and eliminate organizational silos
• Thought leader guided by strong ethics, grounded in humility, committed to accountability, and resilient for the duration of challenging circumstances
• Familiarity with CCTV and video management systems, and access control technologies (e.g. Genetec, Milestone, Avigilon, Ocularis) is a plus