Sr Product Manager, Kentik NMS

Kentik is the network intelligence platform for modern infrastructure teams, helping organizations deliver applications and innovation at scale. As a Product Manager for Kentik NMS, you will drive the product roadmap and execution, working closely with various teams to deliver solutions for monitoring and managing network infrastructure.

Responsibilities:

• Assisting in driving the product roadmap for Kentik NMS, balancing customer needs, technical feasibility, and business priorities
• Independently prioritize features, enhancements, and technical investments, while partnering closely with senior product leadership for alignment
• Translate customer and operational requirements into clear product specifications and user stories
• Partner closely with engineering to design and deliver capabilities such as device monitoring, fault management, alerting, configuration visibility, and performance analytics
• Engage regularly with customers, network operators, and customer-facing teams to gather feedback and validate product direction
• Develop a deep understanding of network operations workflows, including monitoring, troubleshooting, and incident response
• Use product data and customer insights to measure impact and guide continuous improvement
• Support features through the full product lifecycle from discovery to delivery

Requirements:

• 5+ years of experience in a technical role at a technology company (e.g., network engineering, NOC operations, systems engineering, SRE, IT infrastructure)
• Strong understanding of networking fundamentals, routing and switching concepts, and the OSI stack
• Experience working with network monitoring or management systems (e.g., SolarWinds NPM, PRTG, LogicMonitor, Nagios, Cisco Catalyst Center, Cisco Meraki, or similar tools)
• Familiarity with SNMP, telemetry, device polling, alerts, and performance monitoring concepts
• Understanding of enterprise and/or service provider network architectures
• Strong analytical and problem-solving skills with the ability to translate technical requirements into actionable product work
• Ability to communicate effectively with engineering teams and operate cross-functionally
• Prior product management experience is strongly preferred but not required
• Experience with large-scale network operations or NOC environments
• Familiarity with automation and scripting tools (e.g., Python, Ansible, APIs)
• Experience working with networking vendors such as Cisco, Juniper, Arista, or similar
• Understanding of configuration management and network automation workflows
• Linux experience and familiarity with distributed systems
• Networking certifications such as CCNA, CCNP, or equivalent