Sr. Product Manager - Labor Management Systems (LMS)

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. They are seeking a visionary Product Manager to lead the development and aggressive rollout of their Labor Management System (LMS) Evolution, focusing on transforming warehouse operations into competitive advantages and driving operational excellence.

Responsibilities:

• Own delivery of specific LMS capabilities - labor tracking, planning, forecasting
• Execute on the product roadmap in partnership with the Head of Product Logistics and Data Analytics team
• Prioritize features within your domain that unlock operational capacity, improve throughput, and reduce errors
• Design workflows optimized warehouse tracking & supporting advanced data capture & analytics
• Build capabilities that support engineered labor standards, gamification, incentive and AI enabled Labor Management tools
• Spend time on warehouse floors understanding associate workflows, pain points, and efficiency opportunities
• Translate operational insights into detailed product tracking requirements that engineering teams can rally behind
• Partner with operations, industrial engineering, and continuous improvement teams to identify high-impact features and LMS enhancements
• Build empathy across the product organization for associates picking in busy warehouses or processing holiday peak volumes
• Ship features quickly and measure their impact on real operations immediately
• Iterate based on operational feedback, performance metrics, and warehouse testing
• Balance operational needs with technical complexity - deliver value quickly while building scalable foundations
• Use data to validate product decisions and prove operational impact
• Define success metrics tied to throughput, accuracy, productivity, and operational efficiency within your domain
• Work alongside other PMs managing OMS, TMS, WMS & billing, and other products within the logistics group
• Partner with designers and analysts to create cohesive fulfillment experiences across products
• Coordinate with engineering teams to ensure LMS integrates seamlessly with the broader platform
• Contribute to shared product practices and standards across the logistics product group
• Provide operational insights and data to inform the broader LMS strategy and vision
• Collaborate with Senior PM and Head of Product Logistics on roadmap prioritization
• Track KPIs like units per hour, pick accuracy, putaway velocity, and cycle time
• Conduct warehouse testing to validate features before full rollout
• Continuously refine workflows based on operational data and associate feedback

Requirements:

• 3-5+ years of product management experience with at least 3 year in supply chain, logistics, or operations-heavy products
• 3+ years working with Labor Management Solutions (LMS) - Manhattan, Blue Yonder, Kronos, etc…
• Operations fluency - Deep understanding of warehouse workflows, constraints, and what makes operators successful
• Technical collaboration - Ability to work effectively with engineering teams on complex, data-intensive systems
• User research skills - Comfortable conducting operator interviews, shadowing warehouse shifts, and translating observations into requirements
• Data-driven mindset - Experience using operational metrics to inform product decisions and measure success
• Operational empathy - You genuinely care about making warehouse associates' jobs easier and more efficient
• Systems thinking - You understand how LMS decisions ripple through inventory, fulfillment, and customer experience
• Technical fluency - You can discuss database design, API integrations, and system architecture with engineers
• Clear communication - You translate warehouse jargon for engineers and technical constraints for operations teams
• Execution excellence - You ship high-quality features on time and deliver results consistently
• High energy and bias for action - You move fast, ship quickly, and learn from real operational feedback
• Startup velocity - You thrive in dynamic environments where priorities shift based on business needs
• Collaborative spirit - You work effectively across product, engineering, operations, and implementation teams
• Data-informed - You balance quantitative metrics with qualitative operational insights
• Ownership mentality - You take responsibility for outcomes, not just outputs
• Strategic support - You contribute insights that inform broader strategy while executing on tactical deliverables
• You've worked in warehouse operations - receiving, picking, packing, or shipping - and understand it firsthand
• You have experience with LMS platforms, either as a PM, implementer, or power user
• You've built products for multi-tenant or white-label environments
• You've worked in fast-paced startup or scale-up environments with rapid iteration cycles
• You have a track record of shipping features that measurably improved operational efficiency
• You understand omni-channel fulfillment strategies and how LMS can track them
• You have done anything with incentives, gamification or labor planning
• You've successfully partnered with operations teams to co-create product solutions