Senior Product Manager, AI

Puzzle is fundamentally reimagining how modern businesses understand and run their finances through innovative accounting software. They are seeking a Senior Product Manager focused on AI to define the product strategy and lead the development of AI capabilities, ensuring they add real value to customers.

Responsibilities:

• Define Puzzle’s AI product strategy and roadmap- from prompt-based experiences to more agentic, end-to-end workflows
• Be a thoughtful voice on where AI adds real value (vs. automation or deterministic systems)
• Act as an internal AI champion, helping the company level up how it thinks about and uses AI
• Partner with Engineering and Design to ship AI capabilities that meaningfully reduce manual work and unlock new customer value
• Go beyond “time savings” to outcomes that help customers grow revenue and rethink how work gets done
• Synthesize input from customers, data, engineering, and leadership to make confident product decisions
• Navigate ambiguity as technology and customer needs evolve
• Work cross-functionally with GTM teams to position, launch, and iterate on AI features
• Lead through strong product thinking, technical fluency, and clear communication
• Mentor other PMs and help shape Puzzle’s product practices around AI

Requirements:

• 7+ years in product management, ideally in B2B SaaS (fintech a strong plus)
• Comfortable owning complex, technical product areas or building net-new products from scratch
• Experienced partnering closely with engineering; technical or engineering background is a bonus
• Commercially minded. Focused on delivering real, measurable impact for customers and the business- not just building features that look cool on paper
• Solid understanding of what AI is (and isn't), including how it differs from traditional ML and automation
• Regular user of AI tools, with hands-on experience experimenting, prototyping, and using AI in your business and personal life
• Loves exploring new ideas, tools, and approaches beyond what's required
• Known for making thoughtful decisions and standing behind them, even with incomplete information
• Comfortable navigating ambiguity in a fast-moving startup environment
• Clear, persuasive communicator who can bridge technical and non-technical audiences
• Experience building products for accounting or finance teams
• Exposure to revenue-driving product initiatives
• Familiarity with agentic workflows, copilots, or AI-first UX patterns