Sr. Director, Product Management, Growth & Engagement Products

WEX is an innovative payments and technology company leading the way in a rapidly changing environment. This role is a strategic executive product leader responsible for defining and driving the Growth and Engagement Platform vision, strategy, and roadmap, focusing on leveraging AI/ML capabilities to empower user growth and retention.

Responsibilities:

• Reimagine end-to-end customer experiences and develop durable long-term strategies for the Growth and Engagement Platform
• Define the internal and external services, APIs, and components required to build a world-class platform, with a focus on leveraging AI/ML models for hyper-personalization, segmentation, and predictive analytics
• Create an environment that encourages an experimental mindset and data-driven decision making
• Build executive alignment by serving as a strategic partner to peers and coordinate with key product teams across the organization with a single platform vision in mind
• Evangelize the platform's capabilities, especially its AI/ML services, to drive adoption across all business units, while coaching team members to coordinate across shared capabilities
• Leverage a holistic view of metrics to manage the portfolio, assess risk, track dependencies, and make trade-off decisions
• Develop and nurture a culture of data-driven decision-making across teams, role modeling the use of data and judgment to lead through ambiguity and critical prioritizations
• Builds and manages a holistic talent strategy for the future, ensuring the product organization has the right competencies to deliver on the long-term Product Vision and Strategy
• Cultivates and advocates for an environment where psychological safety is foundational, empowering teams to assess and flag product risks without fear of retribution
• Partners with peer leaders to define and resource the appropriate team topology and interaction model to minimize friction and silos
• Ability to manage up to VP levels and establish consistent partnerships with senior leaders across all enterprise organizations
• Establishes the organization as a magnet for product talent by championing the Product Operating Model (POM) and its culture externally

Requirements:

• Experience in defining and driving product vision, strategy, and roadmap
• Ability to leverage AI/ML capabilities for product innovation
• Strong collaboration and influence skills to build executive alignment
• Experience in managing a portfolio and making data-driven decisions
• Ability to build and manage a holistic talent strategy
• Experience in cultivating an environment of psychological safety
• Ability to define team topology and interaction models
• Strong executive presence and ability to manage up to VP levels
• Experience in championing product culture and operating models