Sr. Director, Product Management, Growth & Engagement Products

WEX is an innovative payments and technology company leading the way in a rapidly changing environment. The role is a strategic executive product leader responsible for defining and driving the Growth and Engagement Platform vision, strategy, and roadmap, focusing on user growth, adoption, and retention across the enterprise.

Responsibilities:

• Reimagine end-to-end customer experiences and develop durable long-term strategies for the Growth and Engagement Platform
• Define the internal and external services, APIs, and components required to build a world-class platform, with a focus on leveraging AI/ML models for hyper-personalization, segmentation, and predictive analytics
• Create an environment that encourages an experimental mindset and data-driven decision making
• Build executive alignment by serving as a strategic partner to peers and coordinate with key product teams across the organization with a single platform vision in mind
• Evangelize the platform's capabilities, especially its AI/ML services, to drive adoption across all business units, while coaching team members to coordinate across shared capabilities
• Leverage a holistic view of metrics to manage the portfolio, assess risk, track dependencies, and make trade-off decisions
• Develop and nurture a culture of data-driven decision-making across teams, role modeling the use of data and judgment to lead through ambiguity and critical prioritizations
• Builds and manages a holistic talent strategy for the future, ensuring the product organization has the right competencies to deliver on the long-term Product Vision and Strategy
• Cultivates and advocates for an environment where psychological safety is foundational, empowering teams to assess and flag product risks without fear of retribution
• Partners with peer leaders to define and resource the appropriate team topology and interaction model to minimize friction and silos
• Ability to manage up to VP levels and establish consistent partnerships with senior leaders across all enterprise organizations
• Establishes the organization as a magnet for product talent by championing the Product Operating Model (POM) and its culture externally

Requirements:

• Strategic executive product leader responsible for defining and driving the Growth and Engagement Platform vision, strategy, and roadmap
• Experience in building foundational services, APIs, and tools including website infrastructure, content management systems, marketing automation, and AI services
• Ability to drive innovation and strategic convergence to identify opportunities that leapfrog the market
• Establish strong, consistent partnerships with senior leaders and build executive alignment
• Experience in reimagining end-to-end customer experiences and developing durable long-term strategies
• Define internal and external services, APIs, and components required to build a world-class platform
• Focus on leveraging AI/ML models for hyper-personalization, segmentation, and predictive analytics
• Create an environment that encourages an experimental mindset and data-driven decision making
• Build executive alignment by serving as a strategic partner to peers and coordinating with key product teams
• Evangelize the platform's capabilities, especially its AI/ML services, to drive adoption across all business units
• Leverage a holistic view of metrics to manage the portfolio, assess risk, track dependencies, and make trade-off decisions
• Develop and nurture a culture of data-driven decision-making across teams
• Builds and manages a holistic talent strategy for the future
• Cultivates and advocates for an environment where psychological safety is foundational
• Partners with peer leaders to define and resource the appropriate team topology and interaction model
• Ability to manage up to VP levels and establish consistent partnerships with senior leaders
• Establishes the organization as a magnet for product talent by championing the Product Operating Model (POM) and its culture externally