Project Manager (W2 Only) - Remote Role

Elegant Enterprise-Wide Solutions, Inc. is seeking a Project Manager for a remote role. The successful candidate will be responsible for managing incidents, coordinating resources, and ensuring compliance with incident management processes.

Responsibilities:

• Acknowledge and classify incidents based on the severity and adhere escalation steps as defined in the incident management process document
• For Severity 1 or Major Incidents, establish and provide timely updates to the stakeholders as well as coordinate efforts between resources/teams to bring the systems back to operational capacity
• Create and distribute After Action Review to department leadership, executive management and stakeholders
• Create/Maintain weekly status report of all open incidents
• Ensure compliancy in all aspects of the incident management
• Liese between Project Manager and various teams involved in the project
• Conduct weekly meetings and follow up status reports related to security risks that could impact daily operations
• Present any production impacting Change Requests to the Change Advisory Board to obtain necessary approvals

Requirements:

• 5+ years of experience as a Project Manager
• 5+ years of experience with MS Project
• 5+ years of experience with MS Visio
• 5+ years of experience with Waterfall methodology
• 3+ years of experience with BMC Footprints Ticketing System
• 3+ years of experience with Medicaid Healthcare eligibility
• 3+ years of experience with release coordination
• Experience with incident management
• Experience with PowerBI
• Experience with SQL
• Bachelor's degree
• ITIL certifications