Business Analyst Workflow Optimization RPA

Reston Hospital Center is seeking a Business Analyst to join their Parallon team, dedicated to optimizing workflow and automating processes. This role involves collaborating with stakeholders to enhance revenue cycle efficiency and managing automation initiatives through Agile methodologies.

Responsibilities:

• Create, maintain, and update product and development information and act as an expert internally and externally supported by development
• Assist in identification, documentation and evaluation of business needs and development efforts
• Work with other business units to understand automation solution feasibility and limitations
• Provide Tier 2 product support for production automations
• Manage and communicate business implications of technology decisions and ensure appropriate approval of any requested changes to ensure solutions achieve desired results
• Lead the team in daily scrum meetings using Agile methodology and scrum practices
• Assist management in prioritization of work efforts/tasks and ensuring risks are communicated appropriately
• Participate in strategic design and implementation of solutions in the automation portfolio
• Communicate the progress of projects through clear, concise, and accurate roadmaps, business metrics, presentations, and status updates
• Shadow and learns various revenue cycle job functions in order to determine potential workflow enhancements
• Assists in business case development for new ideas, understanding and including technology, software and labor cost where applicable
• Assists with educational materials to communicate changes
• Maps out current state and future state using software such as Visio
• Serves as liaison between Site Lead, SMEs and SSC team members

Requirements:

• Bachelor's degree preferred in Finance, Accounting, Statistics/Analytics, Information Science, Engineering or similar field of study
• Minimum of 5+ years relevant work experience required, preferably with Parallon
• Minimum of 3 years' experience working with data and technology
• Experience with Agile (Scrum) software development
• Must have strong analytical, written, and presentation skills and the application of quantitative analysis techniques as applied in a revenue cycle environment
• Familiarity with RPA tools, database and data modeling
• UiPath certification
• Lean Six Sigma Green-Belt certification or equivalent experience
• Experience within healthcare operations
• Experience with Atlassian tools (Jira, Confluence)