Customer Delivery Engineering Technical Leader (Cloud and Remote)

Cisco is revolutionizing how data and infrastructure connect and protect organizations in the AI era. As a Customer Delivery Engineering Technical Leader (Cloud), you will drive solutions for enterprise deployments and solve complex problems that enhance the customer experience.

Responsibilities:

• Solution Delivery: Fuel and implement solutions for enterprise-scale deployments
• Methodology Integration: Apply standard methodologies to improve software outcomes while bringing customer needs and feedback back to Splunk for product improvement
• Problem Solving: Identify and resolve highly complicated organizational challenges
• Scaling Operations: Transition small, one-off tasks into large-scale implementations across thousands of machines
• Mentorship: Participate in growth and mentorship opportunities within the team

Requirements:

• Technical Expertise: Hands-on experience with operating systems (particularly Linux), supervising systems (including Splunk), Cloud technologies, and networking
• Operational Experience: Proven experience managing operations at scale
• Professional Background: Previous experience in roles such as Systems Administrator, Network Engineer, or DevOps Engineer
• Distributed Systems: Experience working with distributed systems and a passion for identifying edge cases that appear at scale
• Adaptability: A self-motivated learner with a steadfast thirst for mastering innovative technologies in an evolving environment
• Diverse Skill Set: Ability to leverage a variety of backgrounds in business, analytics, and technology
• Top Secret Clearance preferred