Okta is The World’s Identity Company, focused on providing secure access and authentication solutions. The Senior Solutions Engineer will work alongside the sales team to articulate the value of Okta’s solutions, conduct product demonstrations, and assist customers in their cloud security journey.
Responsibilities:
- Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
- Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
- Answer product feature and technical questions from customers, partners and Okta colleagues
- Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
- Provide feedback to product management about product enhancements that can address customer needs and provide additional value
- Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
- At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge
Requirements:
- 8+ years pre-sales engineering experience and solution selling
- A passion to serve the Customer, demonstrated in a customer-facing role, such as presales or professional services, but ideally in a pre-sales capacity
- An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard
- Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc
- Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
- Experience working with REST APIs and SDKs
- Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, backend (Java, C#, Node.js, Python) development, scripting (Bash, Powershell, Perl)
- An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
- You're an exceptional communicator, adept at simplifying complex technical concepts for diverse audiences, including highly skilled experts in large group settings
- A confident and articulate presenter, you excel at sharing knowledge and insights with experienced technical professionals and large expert audiences
- Demonstrated ability to effectively communicate complex technical information to highly skilled and experienced audiences, whether one-on-one or in large presentations
- Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
- Diagramming experience for user journey flows, complex architecture diagrams, etc
- Typically 25% travel
- Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred
- Proven experience designing, implementing, and managing Privileged Access Management (PAM) solutions in enterprise environments
- Deep understanding of the challenges and best practices associated with securing privileged accounts, including just-in-time (JIT) access, session recording, credential vaulting, and secrets management
- Practical experience managing Windows Server, Active Directory, LDAP, and Federation services
- Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices preferred
- Relevant experience with enterprise applications, security management, systems management, identity management, and/or policy management solutions, particularly in the areas of Identity and Privileged Access