Key Account Manager-Philadelphia- Rare & Specialty Products

Harrow is a leading provider of ophthalmic disease management solutions in North America. The Key Account Manager for the Rare & Specialty Products Business Unit is responsible for launching and growing market share, focusing on driving demand through the commercial payer channel in a defined geographic area. This role requires a highly motivated self-starter to meet sales revenue goals and build relationships with healthcare professionals.

Responsibilities:

• Meet or exceed quarterly sales revenue and product goals
• Takes 100% ownership and accountability to reach the goals set by the company
• Focus is on the development of new customers while converting the existing customer base
• Entrepreneurial mindset to analyze, develop, and grow the territory business
• Drive demand through organic pull-through and deploy any and all reimbursement solutions
• Call on ophthalmic and primary care healthcare professionals in defined markets
• Develop critical physician and staff relationships within the assigned geography
• Utilizes internal resources when developing quarterly action plans and partnering with accounts
• All sales activity is adequately recorded in CRM in a timely manner
• Competent in PowerPoint, Excel, Word & Outlook
• Maintain an in-depth and professional level understanding of our ophthalmic product portfolio and the competition
• Articulate the clinical benefits of the products/formulations and our solutions that complement them in a compliant manner
• Act with a sense of urgency at all levels of customer care and follow up
• Collaborate with internal departments and peers
• Ability to travel throughout the assigned geography on a routine basis
• Expected travel in the field will be about 80%, which may include overnight stays
• Understand the Pharmaceutical Industry’s Code of Practice
• Comply with all state and federal-specific legislation and regulatory requirements
• Manage expenses in a thoughtful, responsible, and ethical manner
• Resourceful thinker who may not have a complete roadmap to success, but finds the resources available to win and prosper
• Acts as the liaison for customers with continual follow-up
• Submits all required reports, including monthly expense reports, on time

Requirements:

• Bachelor's degree in a related field
• Has 1-3 years of pharmaceutical or medical device sales experience (Ophthalmic experience is beneficial)
• A high-energy, self-starter mindset is essential to success in this role
• Ability to build, develop, and foster longstanding relationships with customers
• Ability to quickly absorb product and practice information and offer solutions that resonate
• Experience with the execution of strategic and targeted business plans around priorities and goals
• Proficient with MS Office products, including Word, Excel, and PowerPoint
• Excellent presentation and interpersonal skills
• Solid independent judgment and initiative required
• Superior communication and written skills are a must
• Ability to multitask, adjusting priorities as needed
• Good problem-solving and analytical skills
• Ability to become proficient with the CRM system
• Clinical understanding in the specialty of ophthalmology is preferred
• Knowledge of the payer landscape, Commercial, Medicare Part D, and dual eligibility is beneficial
• Knowledge of how physicians make decisions regarding patient care for various therapies