Principal, Business Development - Systems Engineering

TELUS Digital is an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers. The Principal, Business Development - Systems Engineering role is responsible for leading relationships and pursuits of key strategic accounts within Digital Services offerings, ensuring client expectations are exceeded through effective strategic development and execution.

Responsibilities:

• Identify target accounts to optimize services and communicate TELUS Digital's capabilities to clients
• Competently articulate product features to implement technology solutions successfully
• You’ll collaborate with teams across TELUS Digital to craft executive-level proposals, pitches, and SOWs for prospective and existing clients
• Cultivate and extend existing C-level relationships with current clients
• You’ll team up with our delivery leadership to respond to opportunities and team-sell through RFP responses or other types of sales cycles
• Advise TELUS Digital internal teams on industry and vendor trends to remain well-positioned to assist our clients
• Maintain deep relationships across a variety of contact center technology partners to ensure the client's best interests are in view
• Stay abreast of industry trends and advancements in Modernization and other technologies that may impact optimization projects for clients
• You must have the ability to travel up to 25% for client visits, pitches, and conferences if based in one of our office locations. A higher percentage (~40%) of travel will be expected for remote team members to maintain a frequent presence in our office locations

Requirements:

• Deep experience in Modernization engagements for F-500 clients within a top-tier management consulting firm
• Proven record of working across multiple accounts and clients at once
• Ability to identify and characterize business issues, while demonstrating a ‘nose for value' to discern what is important
• Scope and plan underlying analyses that will yield critical answers to the questions at hand. Understand the required data to complete the analysis and procure it accordingly
• Ability to communicate effectively and succinctly, both verbally and on paper, and across all levels of an organization. The ideal candidate excels in client relationships/communication and possesses the executive presence to influence appropriate senior stakeholders