Senior Technical Product Manager, ML Platform

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. As a Senior Product Manager for SmarterDx, you will play a pivotal role in the strategy, development, and enhancement of the Machine Learning Platform, collaborating across teams to maximize the velocity of solving important business problems.

Responsibilities:

• Lead the planning and prioritization of ML platform initiatives, balancing cross-team impact and advancing model training, deployment, monitoring, and scalability
• Define and operationalize success metrics for platform performance, system monitoring and adoption
• Own the prioritization of work and decisions on the systems that support LLM workflows (prompt iteration, retrieval, fine-tuning)
• Experienced with API-based LLM usage where iteration, speed and eval loops matter most
• Partner closely with Data Science and ML Engineering, with a strong emphasis on the Machine Learning lifecycle
• Drive stakeholder alignment across complex data systems (Airflow pipelines, LLM/agentic tooling) and communicate broader business impact
• Contribute to evolving modeling strategies, productizing and generalizing the work to be consumable and accelerate growth across teams
• Prioritize and enable cutting edge research and experimentation against product and business goals
• Write, standardize, and maintain product and technical documentation
• Develop a roadmap of product enhancements, features, and solutions to continue to innovate and evolve the platform
• Identify opportunities to enable teams to move more quickly by understanding constraints and trade-offs
• Lead cross functional team of engineers, data scientists, and product managers through the product development lifecycle from inception to launch of new features
• Communicate your strategic vision for the platform to cross functional stakeholders, working closely with leadership to ensure alignment
• Understand interactions and impact across multiple products and decide the best strategic path forward

Requirements:

• 2-3+ years of product management experience, focused on internal technical product management
• 2-3+ years working with Data Science and ML products and tooling
• Experience building internal and platform tools and features that serve a full product suite
• Ability to translate highly technical work and requirements into business goals and impact, and vice versa
• Experience working at an early-stage company or similarly fast-paced environment
• Awareness of GPU constraints (job scheduling, cost, GPU availability)
• Experience working cross-functionally with engineering, data science, and other technical teams to drive product success
• Experience managing both external and internal (Customer Success, Implementations, etc.) stakeholders
• 2-3+ years of experience working within the healthtech space, ideally in RCM and/or B2B products
• Experience as a software engineer, data scientist, or equivalent
• Proficiency in SQL
• Familiarity with tools like Datadog, Hex