RAPS Consulting IncRemote
Customer Service Representative
United States
Full-time
4 hours ago
H1B Sponsor
Key skills
Verbal communicationWritten communicationCustomer service experienceMulti-taskingPrioritization skillsInterpersonal skillsOrganizational skills
About this role
RAPS Consulting Inc is seeking a Customer Service Representative who loves talking to people and proactively solving issues. The role involves converting customers into passionate evangelists by communicating with them and addressing their needs effectively.
Responsibilities:
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Requirements:
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work