Sr. Manager, Marketing

SmartBug Media is the most decorated HubSpot agency, recognized as a leader in crafting digital solutions that empower organizations to thrive across the entire customer lifecycle. The Sr. Manager, Project Management is responsible for overseeing project execution and delivery standards within a defined Line of Business, ensuring projects are delivered on time and within scope.

Responsibilities:

• Oversee active project portfolio within assigned LOB
• Ensure projects are delivered on time and within budget & scope
• Monitor project health indicators and proactively mitigate risk
• Escalate systemic issues to Director, PMO
• Manage and develop Project Managers within the LOB
• Provide coaching on timeline management, scope control, and cross-functional coordination
• Conduct performance reviews and development planning
• Reinforce accountability and consistent execution standards
• Ensure adoption of PMO standards, tools, and documentation practices
• Audit project plans for compliance and quality
• Drive continuous improvement of execution workflows
• Partner with AMs to ensure alignment between scope and delivery plans
• Collaborate with Strategists to support execution feasibility
• Work with WFM to align staffing with workload forecasts
• Identify delivery risks early and implement corrective action plans
• Support PMs in navigating complex client or scope challenges
• Elevate high-impact risks to Director, PMO when necessary
• Track LOB-level delivery KPIs (on-time delivery, utilization, margin impact, etc.)
• Provide regular updates to Director, PMO on portfolio health
• Support data-driven decision-making across the LOB

Requirements:

• 6–10+ years in project management within a services or agency environment
• 2+ years managing or mentoring project managers
• Strong knowledge of project lifecycle management and governance frameworks
• Experience working within task-based systems (e.g., Teamwork, Asana, Monday, etc.)
• Strong risk management and prioritization skills
• Ability to influence cross-functional stakeholders without direct authority
• Strong written and verbal communication skills
• Experience managing multiple concurrent projects in a fast-paced environment
• Experience within marketing, digital, or professional services organizations
• PMP or equivalent certification
• Experience partnering closely with WFM or resource management functions
• Experience operating within a centralized PMO model
• Exposure to financial tracking or margin management within projects