Extend is revolutionizing the post-purchase experience for retailers and their customers by providing AI-driven solutions. This role will focus on feature development and visual design to create user-friendly experiences for consumers and merchants, ensuring high-quality design deliverables in a fast-paced environment.
Responsibilities:
- Drive/Enhance/Support Visual Design: Create polished, dev-ready Figma design deliverables for end-to-end experiences that demonstrate all requirements for a defined workflow while seeking to enhance the user experience at every touchpoint
- Own Feature Outcomes: Take ownership of assigned product features and user flows, translating high-level requirements into intuitive, functional visual design deliverables (wireframes, designs, and prototypes) in Figma, leveraging our design system
- Collaborative Execution: Partner closely with Product Managers, Engineering and stakeholders to deliver persona-first, data-driven solutions while you navigate technical constraints and business goals in a fast-paced startup environment
- Design with Data: Leverage user research, analytics, and feedback to iterate on designs and advocate for the best user experience for each feature and flow
- Accelerate with AI: Leverage modern AI-assisted tools (e.g., Figma Make, Claude, or research synthesis tools) to automate repetitive tasks and rapidly prototype high-fidelity explorations
- Contribute to the Design System: Actively use and contribute to the Extend Design System, ensuring your work is scalable and maintains visual consistency and design excellence across the platform
- Refine the Craft: Participate in design reviews and critiques, providing constructive feedback to peers and helping to elevate the team’s overall output and design excellence
Requirements:
- 3+ years of professional experience in product design, with a portfolio showcasing shipped work in consumer or B2B software
- Bachelor's degree in Design, HCI, CS, or a related field—or equivalent professional experience showing a strong grasp of design fundamentals and user-centered methodology
- A portfolio that demonstrates high-fidelity mastery—specifically in typography, grid systems, and layout
- The ability to work within an established design system while identifying opportunities to improve or expand components for the team
- A clear communicator who can explain the 'why' behind design decisions and collaborate effectively with cross-functional partners
- Advanced expertise in Figma (auto-layout, components, variables) to maintain visual consistency and build high-fidelity prototypes that feel like the real product
- A solid understanding of how designs are implemented in code (HTML/CSS/React basics) to ensure feasible handoffs
- Prior experience designing for merchant dashboards, checkout flows, or post-purchase experiences
- Experience managing or evolving a shared component library in Figma (e.g., documenting guidelines or building complex variants)
- An understanding of the complexities of financial transactions, fraud prevention, or insurance tech